Assistant Property Manager — Resident Experience & Ops

AION Management; Norfolk (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

AION Management is looking for an Assistant Property Manager to support daily community operations under the Property Manager, focusing on administrative duties and delivering excellent resident service. The role involves coordinating property operations, maintaining records, and assisting with leasing activities.

Ideal candidates have entry‑level property management experience, strong computer skills, and a commitment to compliance with housing regulations.

Qualifications

• High school diploma or equivalent; college degree preferred.
• One-year property management experience or related field.
• Proficient with Microsoft Office; Entrata experience preferred.
• Excellent English communication skills in verbal and written form.
• Valid driver’s license.

Responsibilities

• Maximize property cash flow by minimizing delinquencies and collecting rent.
• Monitor banking activities, daily deposits, and contact residents to collect overdue rent.
• Ensure all Entrata data is correct and support leasing activities, A/R, A/P, and monthly closings.
• Assist Property Manager in meeting revenue goals by exceeding occupancy budgets and improving resident retention.
• Maintain and organize all resident files and payroll reporting.

Skills

Customer service

Microsoft Office

Entrata

English communication

Education

High school diploma

College degree preferred

Tools

Entrata

Microsoft Office

Job description

AION Management is looking for an Assistant Property Manager to support daily community operations under the Property Manager, focusing on administrative duties and delivering excellent resident service. The role involves coordinating property operations, maintaining records, and assisting with leasing activities.

Ideal candidates have entry‑level property management experience, strong computer skills, and a commitment to compliance with housing regulations.