Assistant Property Manager

WMFHA; West Palm Beach (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Freestone Real Estate is seeking an Assistant Property Manager for an on-site role in West Palm Beach, FL. The position supports daily operations of residential and commercial properties, handling inquiries, coordinating maintenance, and ensuring building systems and common areas are well maintained.

The role includes supporting lease administration, move-ins/move-outs, rent collection, and delinquency follow-up while maintaining accurate records and coordinating with vendors.

Qualifications

• Property operations knowledge including leasing processes, tenant relations, and maintenance coordination.
• Administrative and organizational skills with document management, scheduling, and detail orientation.
• Strong customer service and communication, including conflict resolution and professional demeanor.
• Basic financial tasks like rent payments, budgeting assistance, and simple operational reports.

Responsibilities

• Respond to resident and tenant inquiries promptly and professionally.
• Coordinate maintenance requests and ensure timely follow-up.
• Assist with lease administration and processing documentation.
• Support move-ins and move-outs and related tenant transitions.
• Assist with rent collection and delinquency follow-up activities.
• Maintain accurate property records and coordinate with vendors.
• Support periodic property inspections and resident communications/events.

Skills

Property operations

Administrative and organizational

Customer service and communication

Basic financial and reporting

Office software proficiency

On-site collaboration

Related property mgmt experience

Job description

Company Description Freestone Real Estate is a vertically integrated real estate investment, development, and management firm founded in 2021. The company owns and operates a growing portfolio of properties, providing a dynamic environment for real estate professionals. Freestone’s integrated approach allows team members to collaborate across investment, development, and operations functions. The firm is in a growth phase, offering opportunities for career development and increasing responsibility for high-performing team members.

Role Description The Assistant Property Manager is a full-time, on-site role based in West Palm Beach, FL. This role supports the daily operations of residential and commercial properties, including responding to resident and tenant inquiries, coordinating maintenance requests, and ensuring common areas and building systems are well maintained. The Assistant Property Manager will help manage lease administration, prepare and process documentation, assist with move-ins and move-outs, and support rent collection and delinquency follow-up. The role also involves maintaining accurate records, assisting with vendor coordination, supporting property inspections, and contributing to resident and tenant communications and events.

Qualifications

• Property operations skills, including basic knowledge of leasing processes, tenant relations, and building maintenance coordination.
• Administrative and organizational skills, such as document management, scheduling, record keeping, and attention to detail.
• Customer service and communication skills, including clear verbal and written communication, conflict resolution, and a professional, service-oriented approach.
• Basic financial and reporting skills, such as handling rent payments, assisting with budgets, and preparing simple operational reports.
• Proficiency with property management software and common office tools (e.g., email, spreadsheets, word processing), and willingness to learn new systems.
• Ability to work on-site, multitask in a fast-paced environment, and collaborate effectively with property management, maintenance staff, and vendors.
• Prior experience in property management, real estate, or a related customer-facing role is preferred but not required.