Assistant Property Manager

Capital City Apartment Association; Tampa (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

Palm Communities seeks an on-site Assistant Property Manager in Tampa, FL. You will oversee daily operations, tenant relations, lease administration, rent collection, and ensure compliance with company policies and local regulations.

This role collaborates with ownership and corporate leadership to drive occupancy and financial performance while maintaining a positive living environment. The position requires at least 3 years of non-HOA PM experience and strong organizational, communication, and

Qualifications

• Strong organizational skills and ability to manage multiple sites.
• Excellent communication and customer service to residents and vendors.
• Proven ability to lead, train, and support a leasing team.
• Fluency or strong preference for Spanish.
• AppFolio experience is strongly preferred (or similar PM software).

Responsibilities

• Oversee day-to-day property operations for 10–25 small apartment sites.
• Train and supervise leasing team and leasing process.
• Conduct tours, move-ins, and lease renewals.
• Process applications and oversee lease signing.
• Perform interior and exterior property inspections and safety checks.
• Manage maintenance, order supplies, and coordinate repairs.
• Handle marketing tasks, signage, listings, and photos audits.
• Provide ongoing tenant support and resolve issues.
• Issue notices to tenants and manage delinquencies and collections.
• Maintain thorough tenant records and files.
• Collaborate with ownership and leadership on property improvement plans.

Skills

Organizational skills

Communication skills

Customer service

Leadership

Spanish language

Tools

AppFolio

Excel

Job description

Company Description

Palm Communities manages and improves multifamily residential properties across the Tampa Bay area. The team focuses on repositioning underperforming assets, increasing occupancy, reducing unit turn times, and fostering stable, engaged resident communities. Led by CEO Rachael M, the company partners closely with property owners to enhance long-term performance and resident satisfaction. Team members benefit from working in a vibrant Florida market where people aspire to live, offering a strong sense of place and community.

Company Description

Palm Communities manages and improves multifamily residential properties across the Tampa Bay area. The team focuses on repositioning underperforming assets, increasing occupancy, reducing unit turn times, and fostering stable, engaged resident communities. Led by CEO Rachael M, the company partners closely with property owners to enhance long-term performance and resident satisfaction. Team members benefit from working in a vibrant Florida market where people aspire to live, offering a strong sense of place and community.

Role Description

This full-time Assistant Property Manager role is an on-site position based in Tampa, FL. The Assistant Property Manager oversees day-to-day property operations, including resident relations, lease administration, rent collection, and ensuring compliance with company policies and local regulations. Responsibilities include coordinating unit turns, managing maintenance and repairs, conducting regular property inspections, and maintaining safety and cleanliness standards. The Site Manager collaborates with ownership and corporate leadership to implement property improvement plans, monitor occupancy and financial performance, and support marketing and leasing efforts. This role requires consistent on-site presence to address resident needs promptly and to support a positive living environment.

Responsibilities

• Work with the Executive Property Manager in overseeing a diverse portfolio of approximately 10-25 small apartment sites
• Train and oversee the leasing team and the leasing process
• Conduct tours, facilitate move‑ins, and prepare lease renewals
• Process applications and oversee lease signing
• Perform interior and exterior property inspections
• Oversee day-to-day maintenance operations and order supplies
• Handle marketing tasks, including installing/removing leasing signs, unit staging, and auditing listings and photos
• Provide ongoing customer service and troubleshoot tenant issues
• Prepare and deliver notices to tenants
• Manage delinquencies, audit charges and collections, and file evictions
• Maintain excellent administrative records and tenant files
• Perform any other tasks as directed by management

Qualifications

• Minimum 3 years of experience in non-HOA Property Management
• AppFolio proficiency strongly preferred (experience with similar PM software acceptable)
• Ability to work independently on-site and manage time without direct supervision.
• Strong organizational skills to manage priorities across 10–20 property locations.
• Excellent communication and customer service skills for working with residents and vendors.
• Positive attitude with the ability to lead, train, and support a leasing team.
• High attention to detail in handling lease documentation, records, and financial charges.
• Excellent computer literacy skills, written communication and proficiency in Excel
• Fluency in Spanish is preferred.