Assistant Property Manager

Freestone Real Estate; West Palm Beach (FL); On-site; USD 40,000 - 50,000; Full time

Job summary

Freestone Real Estate LLC seeks an Assistant Property Manager to support on-site operations in West Palm Beach, FL. The role handles resident inquiries, coordinates maintenance, and assists with lease administration, move-ins and move-outs, and rent collection support.

You will maintain accurate records, support vendor coordination, and contribute to resident communications and events in a dynamic, growth-focused real estate environment.

Qualifications

• Understanding of leasing processes and tenant relations.
• Excellent organizational skills and attention to detail.
• Basic financial and reporting capabilities for rent and budgets.
• Willingness to learn new systems and software.

Responsibilities

• Assist with day-to-day on-site property operations for residential and commercial properties.
• Respond to resident and tenant inquiries promptly and professionally.
• Coordinate maintenance requests and vendor coordination.
• Assist with lease administration, move-ins/move-outs, and rent collection support.
• Maintain accurate records and support property inspections and communications.

Skills

Property operations

Administrative & organization

Customer service & communication

Financial reporting basics

Property management software

On-site workability

Team collaboration

Leasing knowledge (basic)

Tools

Property management software

Office tools (Email, Excel, Word)

Job description

Company Description

Freestone Real Estate is a vertically integrated real estate investment, development, and management firm founded in 2021. The company owns and operates a growing portfolio of properties, providing a dynamic environment for real estate professionals. Freestone’s integrated approach allows team members to collaborate across investment, development, and operations functions. The firm is in a growth phase, offering opportunities for career development and increasing responsibility for high-performing team members.

Role Description

The Assistant Property Manager is a full-time, on-site role based in West Palm Beach, FL. This role supports the daily operations of residential and commercial properties, including responding to resident and tenant inquiries, coordinating maintenance requests, and ensuring common areas and building systems are well maintained. The Assistant Property Manager will help manage lease administration, prepare and process documentation, assist with move-ins and move-outs, and support rent collection and delinquency follow-up. The role also involves maintaining accurate records, assisting with vendor coordination, supporting property inspections, and contributing to resident and tenant communications and events.

Qualifications

• Property operations skills, including basic knowledge of leasing processes, tenant relations, and building maintenance coordination.
• Administrative and organizational skills, such as document management, scheduling, record keeping, and attention to detail.
• Customer service and communication skills, including clear verbal and written communication, conflict resolution, and a professional, service-oriented approach.
• Basic financial and reporting skills, such as handling rent payments, assisting with budgets, and preparing simple operational reports.
• Proficiency with property management software and common office tools (e.g., email, spreadsheets, word processing), and willingness to learn new systems.
• Ability to work on-site, multitask in a fast-paced environment, and collaborate effectively with property management, maintenance staff, and vendors.
• Prior experience in property management, real estate, or a related customer-facing role is preferred but not required.