Assistant Project Manager/Mitigation Crew Chief - Disaster Restoration

SP Global DRT; San Diego (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

401(k) retirement plan with company 
0

Health, Dental, Vision insurance

Vacation

Job summary

SERVPRO is seeking a Water Restoration Crew Chief/Assistant Project Manager in San Diego, CA. You will lead mitigation crews for water, fire and mold projects, ensuring safety, efficiency and adherence to industry standards while delivering excellent customer service.

You will supervise water extraction, structural drying, demolition and remediation, monitor moisture readings, coordinate job flow, and maintain clear communication with clients and teams.

Qualifications

• High school diploma or GED required.
• 1-3 years of water/fire mitigation experience.
• IICRC WRT or similar certification preferred.
• Knowledge of drying equipment and moisture documentation.
• Valid driver’s license and strong customer service skills.
• Must be able to work in person and travel to jobsites; weekend/on‑call rotation.

Responsibilities

• Lead and direct the mitigation crew on water, fire, smoke and mold remediation projects.
• Perform and supervise water extraction, structural drying, demolition, and remediation production work.
• Set up and monitor gathering of drying equipment and document moisture readings and daily progress.
• Manage and complete jobs per SERVPRO process per work order from start to finish.
• Respond to service calls, set up and establish efficient job flow and coordinate requirements for each job.
• Communicate clear expectations to production technicians and supervise their activities and quality.

Education

High school diploma/GED

Job description

WaterRestorationCrewChief/AssistantProjectManager

SERVPRO-TeamSPGisaleaderinremediationandrestoration,providingbest-in-classservicetohandleemergencyandreconstructionneeds24/7.Ourgoalistohelpminimizetheinterruptiontoyourlifeandquicklymakeit"likeitneverevenhappened".

JOBDESCRIPTION

TheWaterRestorationCrewChief/AssistantProjectManagerleadsamitigationcrewinwater,fire,andmoldremediationprojects,ensuringworkisperformedsafely,efficiently,andtoindustrystandardswhiledeliveringexcellentcustomerservice.

PRIMARYRESPONSIBILITIES

• Leadanddirectthemitigationcrewonwater,fire,smoke,andmoldremediationprojects.
• Performandsupervisewaterextraction,structuraldrying,demolition,andremediationproductionwork.
• Setupandmonitordryingequipmentandaccuratelydocumentmoisturereadingsanddailyprogress.
• ManageandcompletejobsaccordingtoSERVPROprocessesperworkorder,monitoringassignedjobsfromstarttofinish.
• Respondtoservicecalls,setupandestablishefficientjobflow,andcoordinatetherequirementsforeachjob.
• Communicateclearexpectationstoproductiontechniciansandsupervisetheiractivitiesandqualityofwork.
• Explainprocessesandanswercustomerquestions,establishingrelationshipswithcommercial,insurance,andresidentialcustomers.
• Monitor,communicate,andrespondtocustomerneedsandconcernstoensurecustomersatisfaction.
• Maintaincontinuouscommunicationwithinternalparties,includingtheJobFileCoordinatorandmanagement.
• Identifysafetyhazards,communicatethem,andestablishcontrolmeasurestoensurethesafetyofoccupantsandworkers.
• Followandenforceallsafetyproceduresonthejobsite.
• Resolveproblemsquicklyastheyarise.
• Managejobfiledocumentationtoensurecompleteandaccurateprojectdetails,includingphotosandrequiredreadings.
• Manageandcontrolthecostsofproductionprojects.
• Manageassetsbyprotectingandproperlyusingequipmentandmaterials.
• Cleanandmaintainvehicles,equipment,warehouse,andofficeareas.

POSITIONREQUIREMENTS

• Highschooldiploma/GEDrequired.
• 1-3yearsofwater/firemitigationexperience.
• IICRCWRTorsimilarcertificationpreferred.
• Knowledgeofdryingequipmentandmoisturedocumentation.
• Valid driver's licenseandstrongcustomerserviceskills,required.
• Mustbeabletoworkinpersonandtraveltojobsitesasneeded.Availableforweekendandafter-hourson-callrotation.
• MustbeauthorizedtoworklawfullyintheUnitedStatesandabletosuccessfullycompleteabackgroundchecksubjecttoapplicablelaw.

PHYSICALDEMANDS

• Abilitytoregularlylift50poundsandliftupto100poundswithassistance.
• Repetitivepushing,pulling,lifting,andcarryingofobjectsthroughouttheday.
• Walkingandstandingforlongperiods,aswellasdriving,sitting,andclimbing.
• Abilitytoclimbladdersandworkatceilingheights.
• Abilitytoworkintightspaces(e.g.,crawlspacesunderbuildingsandattics).
• Exposuretochemicals,fumes,airborneparticles,andloudnoise.
• Occasionalexposuretoextremeconditionssuchasheat,cold,andnoxiousodors.
• Requiredtooccasionallyweararespiratorandotherpersonalprotectiveequipment(PPE).
• Physicalstaminaandmanualdexteritytoperformdemandingtasksthroughouttheday.

JobType:

• Full-Time,upto40hoursperweek.
• On-Call

Salary

$23-$26/hour,pendingexperience.

Benefits

• 401(k)retirementplanwithcompanymatch
• Health,Dental,Visioninsurance
• Vacation

EachSERVPROfranchiseisindependentlyownedandoperated