Contents Project Manager - Disaster Restoration

SP Global DRT; Murfreesboro (TN); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

401(k) retirement plan with company-m}

Health, Dental, Vision insurance

Vacation

Job summary

SERVPRO Team SPG is seeking a Contents Project Manager to oversee day-to-day contents projects in the field and warehouse, including pack-out, cleaning, inventory, storage, and pack-back of belongings. You will direct crews on assigned jobs, ensuring work is performed safely, accurately, and to SERVPRO quality standards, with hands-on guidance to technicians.

Reporting to the Contents Operations/Production Manager, you will ensure proper documentation, coordinate equipment and logistics, monitor

Qualifications

• Prior contents/restoration experience preferred.
• IICRC certifications and/or restoration experience preferred.
• Valid driver’s license required.

Responsibilities

• Oversee day-to-day execution of assigned contents projects from pack-out through pack-back.
• Provide clear direction, guidance, and real-time feedback to contents crews and technicians.
• Establish efficient job flow, setup staging areas, and coordinate the requirements for each job.
• Perform and oversee pack-out, inventory, cleaning, storage, and pack-back of customer belongings.
• Ensure accurate documentation, photography, labeling, and tracking of all contents.
• Monitor safety and ensure crews follow SERVPRO processes and complete all work per the work order and scope.

Skills

Crew leadership

Attention to detail

Safety awareness

Communication

Time management

Education

High school diploma/GED

Tools

DocuSketch

Job description

ContentsProjectManager

ABOUTTHECOMPANY

SERVPRO-TeamSPGisaleaderinremediationandrestoration,providingbest-in-classservicetohandleemergencyandreconstructionneeds24/7.Ourgoalistohelpminimizetheinterruptiontoyourlifeandquicklymakeit"likeitneverevenhappened".

JOBDESCRIPTION

TheContentsProjectManageroverseestheday-to-dayexecutionofcontentsprojectsinthefieldandatthewarehouse,includingpack-out,cleaning,inventory,storage,andpack-backofcustomerbelongings.ReportingtotheContentsOperations/ProductionManager,thisisaleadroleresponsiblefordirectingcrewsonassignedjobs,ensuringworkisperformedcarefully,accurately,andtoSERVPROqualitystandards,andprovidinghands-onguidanceandfeedbacktotechnicians.Thispositionprovidesday-to-daydirectiontocrewsonthejobbutdoesnotcarryformalpersonnel-managementresponsibilitiessuchashiring,discipline,orperformancereviews.

PRIMARYRESPONSIBILITIES

• Overseetheday-to-dayexecutionofassignedcontentsprojectsfrompack-outthroughpack-back.
• Providecleardirection,guidance,andreal-timefeedbacktocontentscrewsandtechnicians.
• Establishefficientjobflow,setupstagingareas,andcoordinatetherequirementsforeachjob.
• Performandoverseepack-out,inventory,cleaning,storage,andpack-backofcustomerbelongings.
• Ensureaccuratedocumentation,photography,labeling,andtrackingofallcustomercontents.
• EnsurecrewsfollowSERVPROprocessesandcompleteallworkpertheworkorderandscope.
• MonitorproductionprogressagainstthescheduleandcommunicatestatustotheOperations/ProductionManagerandJobFileCoordinator.
• Identifysafetyhazards,communicatethem,andenforceallsafetyproceduresonthejobsiteandinthewarehouse.
• Reviewandensurecomplete,accuratejobfileandinventorydocumentation.
• Communicateprofessionallywithcustomers,adjusters,andotherstakeholdersregardingtheirbelongings.
• Monitorandcontroljobcosts,labortime,andmaterialusageonassignedprojects.
• Ensurepropercare,protection,andmaintenanceofequipment,tools,vehicles,andstorageareas.
• Resolveday-to-dayproductionissuesquicklyandescalateconcernstotheOperations/ProductionManagerasneeded.
• Ensurejobsitesandstorageareasareleftclean,secure,andorderly.
• Supportthetraininganddevelopmentoftechniciansbydemonstratingbestpracticesandsharingknowledge.

POSITIONREQUIREMENTS

• Priorcontents/restorationexperience,includingexperienceleadingordirectingacrew,preferred.
• Strongattentiontodetailandknowledgeofcontentshandling,inventory,andcleaningprocesses.
• Highschooldiploma/GEDrequired.
• IICRCcertificationsand/orpreviousfire/water/moldpropertyrestorationexperiencepreferred.
• Effectivewrittenandoralcommunicationskills.
• Strongorganizational,time-management,andproblem-solvingskills.
• Abilitytoleadanddirectcrewsonthejobsiteandprovideconstructiveday-to-dayfeedback.
• Docusketchexperiencepreferred.
• Validdriver'slicense,approvedbyourinsurancecompany,required.
• Abilitytotravellocallyoroutofstatewhennecessary.
• Mustbeabletoworkinpersonandtraveltojobsitesasneeded.Availableforweekendandafter-hourson-callrotation.
• MustbeauthorizedtoworklawfullyintheUnitedStatesandabletosuccessfullycompleteabackgroundchecksubjecttoapplicablelaw.

PHYSICALDEMANDS

• Abilitytoregularlylift50poundsandliftupto100poundswithassistance.
• Repetitivepushing,pulling,lifting,andcarryingofobjectsthroughouttheday.
• Walkingandstandingforlongperiods,aswellasdriving,sitting,andclimbing.
• Abilitytoclimbladdersandworkatceilingheights.
• Abilitytoworkintightspaces(e.g.,crawlspacesunderbuildingsandattics).
• Exposuretochemicals,fumes,airborneparticles,andloudnoise.
• Occasionalexposuretoextremeconditionssuchasheat,cold,andnoxiousodors.
• Requiredtooccasionallyweararespiratorandotherpersonalprotectiveequipment(PPE).
• Physicalstaminaandmanualdexteritytoperformdemandingtasksthroughouttheday.

JobType

• Full-Time

Salary

$60K-$70K,pendingexperience.

Benefits

• 401(k)retirementplanwithcompanymatch
• Health,Dental,Visioninsurance
• Vacation

EachSERVPROfranchiseisindependentlyownedandoperated