Mitigation Project Manager - Disaster Restoration

SP Global DRT; Cumming (GA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Dental insurance

Vision insurance

Paid vacation

Job summary

SERVPRO Team SPG is seeking a Water Restoration/Mitigation Project Manager to oversee field execution of water, fire, smoke, and mold mitigation projects. You will direct crews, ensure safety and quality, and provide hands-on guidance to technicians on assigned jobs.

The role requires prior mitigation/restoration field experience, strong organizational and communication skills, and ability to travel locally or out of state. On-site work with weekend/on-call rotation is expected.

Qualifications

• Experience in mitigation/restoration field operations.
• Ability to lead or direct a crew on-site.
• Strong written and verbal communication skills.

Responsibilities

• Oversee day-to-day execution of mitigation projects from start to finish.
• Provide clear direction and real-time feedback to crews and technicians on-site.
• Establish efficient workflow, staging, and equipment setup for each job.
• Perform drying, water extraction, and fire/mold remediation activities.
• Monitor safety, quality, and adherence to work orders and scope.
• Communicate professionally with customers, adjusters, and stakeholders.

Skills

Crew leadership

Safety supervision

Effective communication

Travel flexibility

Education

High school diploma/GED

IICRC certifications

Tools

DocuSketch

Job description

WaterRestoration/MitigationProjectManager

ABOUTTHECOMPANY

SERVPRO-TeamSPGisaleaderinremediationandrestoration,providingbest-in-classservicetohandleemergencyandreconstructionneeds24/7.Ourgoalistohelpminimizetheinterruptiontoyourlifeandquicklymakeit"likeitneverevenhappened".

JOBDESCRIPTION

TheWaterRestoration/MitigationProjectManageroverseestheday-to-dayexecutionofwater,fire,smoke,andmoldmitigationprojectsinthefield.ReportingtotheMitigationOperations/ProductionManager,thisisaleadroleresponsiblefordirectingcrewsonassignedjobs,ensuringworkisperformedsafely,efficiently,andtoSERVPROqualitystandards,andprovidinghands-onguidanceandfeedbacktotechnicians.Thispositionprovidesday-to-daydirectiontocrewsonthejobbutdoesnotcarryformalpersonnel-managementresponsibilitiessuchashiring,discipline,orperformancereviews.

PRIMARYRESPONSIBILITIES

• Overseetheday-to-dayexecutionofassignedmitigationprojectsfromstarttofinish.
• Providecleardirection,guidance,andreal-timefeedbacktocrewsandtechniciansonthejobsite.
• Establishefficientjobflow,setupstagingandequipment,andcoordinatetherequirementsforeachjob.
• Performandoverseemitigationactivitiesincludingwaterextraction,structuraldrying,andfire/moldremediation.
• Setupandmonitordryingequipmentandensureaccuratemoisturereadingsanddailydocumentation.
• EnsurecrewsfollowSERVPROprocessesandcompleteallworkpertheworkorderandscope.
• MonitorproductionprogressagainstthescheduleandcommunicatestatustotheOperations/ProductionManagerandJobFileCoordinator.
• Identifysafetyhazards,communicatethem,andenforceallsafetyproceduresonthejobsite.
• Reviewandensurecomplete,accuratejobfiledocumentation,includingphotosandrequiredreadings.
• Communicateprofessionallywithcustomers,adjusters,andotherstakeholdersandanswerquestionsasneeded.
• Monitorandcontroljobcosts,labortime,andmaterialusageonassignedprojects.
• Ensurepropercare,protection,andmaintenanceofequipment,tools,andvehicles.
• Resolveday-to-dayproductionissuesquicklyandescalateconcernstotheOperations/ProductionManagerasneeded.
• Ensurejobsitesareleftcleanandorderlyattheendofeachdayanduponcompletion.
• Supportthetraininganddevelopmentoftechniciansbydemonstratingbestpracticesandsharingknowledge.

POSITIONREQUIREMENTS

• Priormitigation/restorationfieldexperience,includingexperienceleadingordirectingacrew,preferred.
• Knowledgeofdryingequipment,moisturedocumentation,andmitigationprocesses.
• Highschooldiploma/GEDrequired.
• IICRCcertificationsand/orpreviousfire/water/moldpropertyrestorationexperiencepreferred.
• Effectivewrittenandoralcommunicationskills.
• Strongorganizational,time-management,andproblem-solvingskills.
• Abilitytoleadanddirectcrewsonthejobsiteandprovideconstructiveday-to-dayfeedback.
• Docusketchexperiencepreferred.
• Validdriver'slicense,approvedbyourinsurancecompany,required.
• Abilitytotravellocallyoroutofstatewhennecessary.
• Mustbeabletoworkinpersonandtraveltojobsitesasneeded.Availableforweekendandafter-hourson-callrotation.
• MustbeauthorizedtoworklawfullyintheUnitedStatesandabletosuccessfullycompleteabackgroundchecksubjecttoapplicablelaw.

PHYSICALDEMANDS

• Abilitytoregularlylift50poundsandliftupto100poundswithassistance.
• Repetitivepushing,pulling,lifting,andcarryingofobjectsthroughouttheday.
• Walkingandstandingforlongperiods,aswellasdriving,sitting,andclimbing.
• Abilitytoclimbladdersandworkatceilingheights.
• Abilitytoworkintightspaces(e.g.,crawlspacesunderbuildingsandattics).
• Exposuretochemicals,fumes,airborneparticles,andloudnoise.
• Occasionalexposuretoextremeconditionssuchasheat,cold,andnoxiousodors.
• Requiredtooccasionallyweararespiratorandotherpersonalprotectiveequipment(PPE).
• Physicalstaminaandmanualdexteritytoperformdemandingtasksthroughouttheday.

JobType

• Full-Time
• On-call

Salary

$65K-$80K,pendingexperience.

Benefits

• 401(k)retirementplanwithcompanymatch
• Health,Dental,Visioninsurance
• Vacation

EachSERVPROfranchiseisindependentlyownedandoperated