Assistant Practice Manager — Lead Patient Care & Operations

AEG Vision; Indianapolis (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision, life, STD, &;

Employee vision discount program

HSA/FSA

Paid time off

Paid holidays

Job summary

AEG Vision is seeking an Assistant Practice Manager to inspire the team, deliver exceptional patient care, and drive meaningful business results. You’ll support the Practice Manager with daily operations, patient flow, and cross-functional coordination on the practice floor, learning multiple roles to enable smooth, patient-centered service.

You will help manage front desk flow, optical floor support, technician workflows, and daily routines while growing leadership capability and readiness for

Qualifications

• 1–2 years of leadership, lead, supervisory, or management experience preferred.
• High school diploma or equivalent.
• Demonstrated leadership capability required, which may include peer training, coaching others, owning a specific business area, supporting team development, or leading through influence without a formal management title.
• Ability to learn practice systems, technology, and workflow tools quickly.

Responsibilities

• Assist with daily practice operations, patient flow, and team coordination.
• Support opening/closing routines and cleanliness of the practice floor.
• Learn and support multiple practice functions, including patient care coordination and optical sales.
• Provide onboarding and coaching support; reinforce service standards and operational focus areas.
• Communicate priorities and expectations to team members and escalate issues as needed.
• Support onboarding, training, and teamwork to improve patient experiences.

Skills

Leadership experience

Communication skills

Team coordination

Customer service orientation

Education

High school diploma or equivalent

Job description

AEG Vision is seeking an Assistant Practice Manager to inspire the team, deliver exceptional patient care, and drive meaningful business results. You’ll support the Practice Manager with daily operations, patient flow, and cross-functional coordination on the practice floor, learning multiple roles to enable smooth, patient-centered service.

You will help manage front desk flow, optical floor support, technician workflows, and daily routines while growing leadership capability and readiness for