Assistant Practice Manager

Smiles For Centreville; Centreville (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

Smiles for Centreville in Centreville, VA is seeking an Assistant Practice Manager to support the Practice Manager with daily operations, staff coordination, and compliance with HIPAA and office procedures. You will help recruit, train, and develop team members, monitor performance, manage scheduling and HR/payroll tasks, and assist with marketing and patient service initiatives.

The role requires leadership, dental office knowledge, and proficiency with MS Office; the ideal candidate has 2–3

Qualifications

• Bachelor's or Associate's Degree preferred or equivalent combination of education and experience.
• 2+ years of supervisory/management experience in a dental or related field.
• Knowledge of dental terminology and dental office procedures.
• Knowledge of insurance plans and claims processing.
• Proven leadership, communication and interpersonal skills.

Responsibilities

• Foster a strong working relationship among staff and assist the Practice Manager with concerns.
• Collaborate on recruitment, onboarding, training, staff development, retention, and performance management.
• Ensure key performance metrics, budget accuracy, production targets and financial audits.
• Respond efficiently to patient and doctor needs and inquiries.
• Ensure delivery of quality dental care and a customer-ready practice.
• Monitor scheduling to effectively staff the office.
• Assist with HR and payroll paperwork, including new hires and terminations.
• Lead regular staff meetings and daily huddles; improve communication and organization.
• Resolve patient issues per company policies and procedures.
• Support marketing and practice promotion activities.
• Serve as on-site HIPAA contact person.
• Take opportunities to learn from the Practice Manager and perform related tasks.
• Participate in professional development and networking activities.

Skills

Leadership

Dental terminology

Insurance processing

Communication

Education

Bachelor's or Associate's Degree preferred

Tools

MS Office 365

Job description

Smiles for Centreville, 14245-P Centreville Square, Centreville, Virginia, United States of America

Job Description

Posted Monday, August 24, 2026 at 5:00 AM

Our incredible dental team is the heart of Smiles for Centreville. The vibrant energy, fun-loving spirit, and unparalleled dedication we bring are best experienced in person. If you're seeking a workplace where passion meets laughter and top-tier service, we invite you to meet us. We truly believe in delivering exceptional service with a touch of joy and building confidence one smile at a time.

Position Summary:

The Assistant Practice Manager (APM) is responsible for assisting the Practice Manager in the day-to-day operations of the dental practice, ensuring that proper procedures and protocols are being followed. The APM will help to ensure that the office is staffed with capable, trained, self-motivated team members and doctors, who understand and uphold the practice’s shared purpose and vision, as demonstrated by their actions. Additionally, the APM will have the full authority to act in place of the Practice Manager when not present.

Responsibilities:

• Works to foster a strong working relationship amongst staff members and assists Practice Manager to address concerns
• Works with Practice Manager on recruitment, training, onboarding, notes team development, retention, and performance management
• Ensures key performance metrics for successfully managing a practice; forecast results; ensure all budget and production expectations are met or exceeded; ensure financial data and records are balanced; responsible for practice passing all financial audits
• Respond efficiently to patient and doctor needs and inquires
• Ensure the delivery of quality dental care to patients
• Ensures that all areas of the dental practice are customer-ready
• Monitors schedule to effectively schedule staff
• Assist Practice Manager with completion and submittal of HR and payroll related documents accurately and timely as required including new hire and termination forms and all changes for employees; have employees verify and sign their own payroll time sheets
• In conjunction with Practice Manager conducts regular staff meetings and daily a.m. huddles; seizes opportunities to foster communication, provide organization and practice updates, share information, teach and continually challenge and develop staff
• Resolve patient issues in accordance with company policies and procedures
• Perform additional tasks as assigned to achieve practice/organization goal
• Serves as on-sight HIPAA contact person
• Audits daily follow up, tracks who is missing items daily
• In an effort attract new patients and educate on specialty services, assists in marketing and practice promotion activities
• Additionally, provides marketing support by serving as a media liaison, updates webpage and spotlights for social media
• Take opportunities to learn from Practice Manager and should be able to perform all Practice Manager tasks
• Participates in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

Qualifications:

• Bachelor's or Associate's Degree preferred or equivalent combination of education and experience
• A minimum of one year of experience in a dental or related field
• 2 - 3 years of supervisory/management experience in a dental or similar field
• Knowledge of dental terminology
• Knowledge of dental office procedures
• Knowledge of insurance plans and claims processing
• Knowledge of MS Office 365
• Demonstrated effective leadership, training, written and verbal communication, and interpersonal and presentation skills to drive results
• Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects

Smiles for Centreville, 14245-P Centreville Square, Centreville, Virginia, United States of America