Practice Manager

Arena Dentistry; Taunton, Northern (MA, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

PTO and Sick time

Bonus Pay Eligibility

Holiday Pay

Short Term Disability

Vision

Voluntary benefits (life ins, accident

Job summary

Arena Dentistry in Taunton, MA is seeking a self-motivated Practice Manager to oversee all administrative operations of our dental practice. The role demands strong leadership, excellent organization, and the ability to multitask in a fast-paced environment.

You will supervise staff, participate in hiring, coordinate scheduling, support patient relations, ensure HIPAA compliance, and collaborate with senior management to maintain efficient operations.

Qualifications

• Experience in management within a dental office or healthcare setting.
• Strong leadership and ability to motivate a team.
• Excellent organizational and multitasking skills under pressure.
• Dedicated to high levels of patient service and privacy compliance (HIPAA).

Responsibilities

• Oversee daily administrative operations of the dental practice.
• Participate in hiring and training of new staff.
• Collaborate with Regional Practice Manager and Director of Operations to ensure efficient office operation.
• Lead, inspire and develop team members to meet duties and goals.
• Direct staff assignments and activities in line with policies and laws.
• Contribute to marketing goals and objectives.
• Manage patient relationships and address complaints.
• Coordinate monthly staff meetings and resolve conflicts as needed.
• Ensure HIPAA compliance and privacy regulations are followed.

Skills

Leadership

Customer service

Communication

Staff management

Job description

Description

We are currently looking for a self-motivated and team-oriented Practice Manager with strong leadership skills to oversee all administrative operations in our dental practice.

A candidate who has the ability to multitask effectively, work under pressure, and stay organized. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety.

Duties and responsibilities of the Practice Manager include, but are not limited to:

• Providing oversight and direction to the team to ensure the consistent delivery of adequate customer service;


• Participating in the interview process of all potential staff and providing support in the orientation and training of new team members;


• Collaborating with the Regional Practice Manager, and Director of Operations to ensure consistent and efficient operation of the office including staffing, training, and scheduling;


• Leading, inspiring, and motivating others to perform and develop in their respective duties;


• Manage and direct staff assignments and activities, in accordance with office policy and applicable laws;


• Participate in marketing goals and objectives;


• Oversee patient relationships and manage patient complaints;


• Coordinate monthly staff meetings


• Engage in conflict resolution and conduct disciplinary action when necessary;


• Ensure compliance of all office staff to HIPAA regulations relating to patient records and privacy as well as state and federal regulations governing clinical practice;

*** Full Job description to be discussed during interview process

Requirements

Experience

Management Experience

Dental Office experience (preferred)

Benefits

PTO and Sick time (full time team members)

Eligible for Bonus Pay

Holiday Pay

Short Term Disability

Vision

Voluntary benefits (life ins, accident ins)

Dental Specialty

General Dentistry

Work Remotely

No

Work Location

One location