Assistant Office Coordinator

Entertainment Places; Williamsburg (VA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Free park admission

Discounts on park tickets

Scholarship opportunities

Exclusive employee events

Job summary

Busch Gardens is looking for a Food & Beverage Assistant Office Coordinator to join their team and deliver exceptional guest service. You will ensure high guest satisfaction and assist with various office and training tasks.

This position requires a High School Diploma, strong computer and communication skills, and the ability to lift up to 50 pounds. Enjoy perks like free park admission and discounts while working in a fun, fast-paced environment!

Qualifications

• High School Diploma or equivalent preferred.
• Computer experience and Microsoft Office skills required.
• Excellent communication and intrapersonal communication skills.
• Strong organizational and time management skills.
• Must have open availability including weekends and holidays.
• Able to pass ServSafe exam before starting.
• Able to frequently lift/move up to 50 pounds.
• Able to handle multiple tasks in a fast-paced environment.

Responsibilities

• Provide highest level of guest service and satisfaction.
• Verify availability, review time off requests, and track training documents.
• Conduct food safety and guest service training classes.
• Prep and maintain proper workforce documentation.
• Assist in preparing reports for culinary leadership.

Skills

Computer experience

Microsoft Office skills

Communication

Organizational skills

Time management

Ability to lift/move 50 pounds

Education

High School Diploma or equivalent

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What you get to do:

As the Food & Beverage Assistant Office Coordinator you’ll provide the highest level of guest service and satisfaction. Your positive attitude and can-do spirit will make all the difference as you help guests create positive, lasting memories through great eating experiences.

This position also:

• Verify availability, review time off request, track and record training documents, and audit Team Members and training.
• Assist with Team Member Training classes.
• Conduct classroom education experiences focused on food safety, team member safety, guest service and general park knowledge
• Update Team Hire/Team Manage weekly to ensure information is up to date.
• Maintain Standard Operating Procedures when scheduling and working with Team Members.
• Greet, receive and direct all visitors, team members and vendors via front desk, telephone and emails communications
• Prepare, maintain and ensure proper documentation of workforce to include attendance and changes to employment status
• Serve as assistant to office coordinator for documentation, scheduling and on-boarding process for workforce
• Assist in preparing reports, correspondence in support of culinary leadership team
• Report, document, schedule and follow up on all vendor related maintenance issues
• Record and communicate employee health concerns to first aid and leadership to ensure compliance with VDH
• Maintain office supply inventory and order materials as needed.
• Other duties as assigned

What it takes to succeed:

• High School Diploma or equivalent preferred
• Computer experience and Microsoft Office skills
• Excellent communication and intrapersonal communication skills.
• Strong organizational skills, time management skills, and ability to prioritize
• One season Busch Gardens or Water Country USA experience preferred
• Must have open availability including being able to work weekends, evenings, and some holidays
• Successfully pass ServSafe exam prior to starting
• Able to pass Alcohol training
• Strong written/verbal communication skills
• Able to frequently lift/move up to 50 pounds with or without accommodation
• Able stand and/or sit for prolonged periods of time
• Able to handle multiple tasks and work in a fast paced environment
• Able to work indoors and in outside weather conditions (i.e., sunny, wet and/or humid conditions)

Compensation:

15.75 USD

The perks of the position:

Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER.

ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.