Food & Beverage Ambassador

DNSP SeaWorld Parks & Entertainment LLC; Williamsburg (VA); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Free park admission

Discounts on park tickets and passes

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events and give- aw

Job summary

Busch Gardens Williamsburg is seeking a Food & Beverage Ambassador to ensure a great dining experience across venues including restaurants, kiosks and coffee shops. You will greet guests, provide product information, and help guests choose options that fit their needs.

Responsibilities include taking orders, processing payments, maintaining a clean workspace, and supporting guests with dietary restrictions.

Qualifications

• Must deliver exceptional guest service
• Strong communication and interpersonal skills
• Ability to learn and operate the POS system
• Comfort with standing and walking for long periods
• Ability to work in varying weather conditions

Responsibilities

• Greet and welcome guests enthusiastically
• Provide information on food and beverage offerings
• Make recommendations to fit guests' needs
• Support dietary restrictions and special needs
• Take orders promptly and ensure delivery
• Maintain a clean working environment
• Operate cash register and handle payments
• Maintain sales information for audits
• Prepare and carry vending trays

Skills

Guest service

Cash handling

Communication

Multitasking

Flexibility

Tools

POS system

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What you get to do:

As a Food & Beverage Ambassador, you’ll ensure a great dining experience for our guests in a variety of venues, including restaurants, kiosks, specialty snack carts, coffee shops, dessert stations, etc.

you will:

• Enthusiastically greet and welcome guests
• Provide information to guests on food and beverage products being offered
• Make recommendations to fit each guest’s needs
• Support dietary restrictions, allergies and special needs
• Take orders in a prompt manner and ensure execution of delivery
• Maintain a clean working environment
• Operate cash register
• Maintain sales information for audit and balance
• Prepare and carry vending trays

What it takes to succeed:

• At least 16 years old
• Commitment to exceptional guest service
• Ability to learn/use point of sale (cash register) systems
• Outstanding communication and interpersonal skills
• Strong organizational and multi-tasking abilities
• Ability to lift, carry, push and pull up to 50 lbs.
• Ability to walk and stand extensively
• Ability to work indoors and outdoors, in a variety of weather conditions
• Completion of all training, including ServSafe and RCS (Responsible Vendor Training)
• Flexibility in working varied shifts
• Food service and/or theme park experience highly desirable, but not required

Compensation:

15.00 USD - Tip Eligible

The perks of the position:

• Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.