Food & Beverage Ambassador

Entertainment Places; Tampa (FL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Free park admission

Discounts on park tickets for family &

Park discounts on food & merchandise

Scholarship opportunities

Exclusive employee events

Job summary

Busch Gardens in Tampa Bay is seeking team members to deliver exceptional guest service in a fast-paced environment. You’ll greet guests, share information on food and beverages, and help with menu recommendations while following safety and sanitation guidelines.

Role requires 18+ years old, ability to work indoors/outdoors, and flexibility in shifts. Training includes ServSafe and Responsible Vendor concepts. Includes park employee perks and discounts.

Qualifications

• At least 18 years old.
• Ability to sell bottled alcohol.
• Ability to work indoors and outdoors in various weather.
• Commitment to exceptional guest service.
• Ability to learn/use POS systems.
• Outstanding communication and interpersonal skills.
• Strong organizational and multi-tasking abilities.
• Ability to lift up to 50 lbs.
• Food service or theme park experience desirable.
• Previous cash handling experience preferred.

Responsibilities

• Greet and welcome guests enthusiastically.
• Provide information on food & beverage offerings.
• Make recommendations to fit guest needs.
• Support dietary restrictions, allergies and special needs.
• Take orders promptly and ensure delivery.
• Prepare basic food items for high-volume operations.
• Restock prep stations during peak hours and store ingredients properly.
• Follow food safety and sanitation procedures and operate the dishwasher.
• Operate payment register and maintain sales records.
• Follow monetary handling procedures.

Skills

Outstanding communication

Interpersonal skills

POS system proficiency

Cash handling

Guest service mindset

Flexibility in shifts

Teamwork

Physical stamina (up to 50 lbs)

Tools

Point of Sale (POS) system

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

Compensation: $15 per hour (Tipped Pool Program) and 1 FREE MEAL per shift!

What you get to do

• Enthusiastically greet and welcome guests
• Provide information to guests on food & beverage products being offered
• Make recommendations to fit each guest’s needs
• Support dietary restrictions, allergies and special needs
• Take orders in a prompt manner and ensure execution of delivery
• Prepare basic food items for high-volume theme park operations, including chopping vegetables, portioning ingredients, assembling simple menu items, including operating fryer and conveyor ovens
• Restocking prep stations during peak guest hours and properly storing ingredients
• Follow food safety and sanitation procedures while maintaining clean work areas, including operating the dishwasher
• Operate payment register
• Maintain monies and sales information for audit and balance
• Follow monetary handling procedures
• Prepare/carry vending trays

What it takes to succeed

• At least 18 years old
• Ability to sell bottled alcohol
• Ability to work indoors and outdoors, in a variety of weather conditions
• Commitment to exceptional guest service
• Ability to learn/use point of sale (payment register) systems
• Outstanding communication and interpersonal skills
• Strong organizational and multi-tasking abilities
• Ability to lift, carry, push and pull up to 50 lbs.
• Ability to walk and stand extensively
• Ability to complete all required training, including ServSafe and RCS Responsible Vendor Training
• Flexibility in working varied shifts
• Previous cash handling experience preferred
• Food service and/or theme park experience highly desirable

The perks of the position

Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.