Assistant Manager08849 708 Slash Pine Dr

Domino's Franchise; Cary (NC); On-site; USD 28,000 - 40,000; Full time

Job summary

A pizza delivery franchise in Cary, North Carolina is seeking a manager to lead delivery drivers and customer service representatives. Responsibilities include ensuring timely orders, handling disputes, and managing nightly financials. Ideal candidates have strong leadership skills and experience in customer service. Join a fast-paced environment with opportunities for growth.

Qualifications

• Experience in leading a team of delivery drivers and customer service representatives.
• Ability to resolve customer disputes effectively.
• Proficient in inventory management and handling cash.

Responsibilities

• Lead a team for efficient order delivery.
• Maintain staffing levels per business needs.
• Handle nightly bank deposits and inventory.
• Conduct nightly product inventory counts.
• Ensure the store is ready to open on time.
• Ensure all delivery vehicles pass inspection.
• Maximize routing efficiency for delivery drivers.
• Collect money and signed receipts from drivers at shift end
• Ensure delivery vehicles pass inspection, both mechanical and visual
• Route drivers to maximize service while maintaining Domino's standards
• Uphold Domino's grooming, uniform, and appearance
• Promote pizza products, specials, and promotions

Skills

Team leadership

Customer service resolution

Time management

Time management

Job description

Job Description

Job Duties

Lead a team of delivery drivers and csrs to ensure orders are expedited quickly and correctly

• Maintain staffing levels that mirror the needs of business at any point of the day
• When closing, responsible for end of the night bank deposits
• When closing, responsible for doing a nightly product inventory count
• When opening, ensure the store is set up properly and ready to receive orders upon time of open
• Foster and project a sense of urgency with each and every order
• Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
• Collect money and signed credit card receipts from delivery drivers at the end of their shift
• Ensure vehicles used for delivery pass inspection, both mechanically and visually
• Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time
• Uphold Dominos standards of grooming, uniform, and appearance
• Promote pizza products, specials, and promotions

Qualifications

All your information will be kept confidential according to EEO guidelines.