Assistant Manager(07480) - 9825-E Chapel Hill Rd

Domino's; Morrisville (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

Domino's in Morrisville, North Carolina is seeking a team leader to manage delivery drivers and customer service representatives. The role involves ensuring timely and accurate order fulfillment while maintaining appropriate staffing levels.

Responsibilities include overseeing nightly deposits, inventory counts, and ensuring delivery vehicles are ready. Successful candidates will promote urgency and customer satisfaction, ensuring all operations align with Domino's standards.

Responsibilities

• Lead a team of delivery drivers and CSRs to ensure quick and correct order fulfillment.
• Maintain staffing levels to meet business needs.
• Oversee end-of-night bank deposits when closing.
• Conduct nightly inventory counts when closing.
• Ensure the store is set up to receive orders promptly when opening.
• Promote a sense of urgency for every order.
• Handle dispute resolution and retain unhappy customers.
• Collect cash and signed receipts from drivers after shifts.
• Ensure delivery vehicles are well-maintained.
• Assist in routing drivers for optimal service.
• Uphold grooming and uniform standards at Domino's.
• Promote pizza products, specials, and promotions.

Job description

Job Duties

Lead a team of delivery drivers and csrs to ensure orders are expedited quickly and correctly.

• Maintain staffing levels that mirror the needs of business at any point of the day.
• When closing, responsible for end of the night bank deposits.
• When closing, responsible for doing a nightly product inventory count.
• When opening, ensure the store is set up properly and ready to receive orders upon time of open.
• Foster and project a sense of urgency with each and every order.
• Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer.
• Collect money and signed credit card receipts from delivery drivers at the end of their shift.
• Ensure vehicles used for delivery pass inspection, both mechanically and visually.
• Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time.
• Uphold Dominos standards of grooming, uniform, and appearance.
• Promote pizza products, specials, and promotions.

Additional Information

All your information will be kept confidential according to EEO guidelines.