Assistant Manager(08836) - 3335 N. Hathaway Blvd.

Domino's Pizza; Sharpsburg (NC); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Domino's Pizza is seeking a store colleague to lead delivery drivers and CSR staff, ensuring rapid, accurate order fulfillment. You will manage open/close duties, deposits, and nightly inventory while maintaining staffing levels for busy periods.

The role emphasizes high standards of grooming, service, and safety, with a focus on delivering exceptional customer experiences. The position requires coordinating warm, efficient service, route planning for drivers, and promoting pizza products and

Qualifikationen

• Experience in supervising a team and coordinating staff.

Aufgaben

• Lead a team of delivery drivers and customer service representatives to ensure orders are expedited accurately.
• Maintain staffing levels to match daily business needs.
• Oversee opening and closing procedures, including setting up the store and end-of-night tasks.
• Handle end-of-shift deposits and inventory counts.
• Foster urgency and teamwork to deliver great customer service.
• Ensure delivery vehicles pass inspection and routes are optimized.

Jobbeschreibung

Job Description

• Lead a team of delivery drivers and csr's to ensure orders are expedited quickly and correctly
• Maintain staffing levels that mirror the needs of business at any point of the day
• When closing, responsible for end of the night bank deposits
• When closing, responsible for doing a nightly product inventory count
• When opening, ensure the store is set up properly and ready to receive orders upon time of open
• Foster and project a sense of urgency with each and every order
• Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
• Collect money and signed credit card receipts from delivery drivers at the end of their shift
• Ensure vehicles used for delivery pass inspection, both mechanically and visually
• Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time.
• Uphold Dominos standards of grooming, uniform, and appearance
• Promote pizza products, specials, and promotions
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and

properly box products for delivery or carryout

• Provide quality customer service to internal and external customers both over the phone and in person
• Ability to speak and write clearly and comprehension of using a computer based order entry system
• Contribute to and promote an atmosphere of teamwork, energy, and fun