Assistant Manager(05594) - 1004 Western Blvd.

Domino's Pizza; Tarboro (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Domino's Pizza in Tarboro, NC is seeking an energetic shift supervisor to lead a team of delivery drivers and CSRs. You will ensure orders are expedited quickly and correctly, maintain staffing levels, and oversee opening and closing procedures.

You will handle end-of-night deposits, inventory, and ensure vehicles are inspection-ready, while promoting products and providing excellent customer service to internal and external customers. This role requires strong communication and teamwork.

Qualifications

• Experience leading delivery or service teams.
• Ability to handle cash deposits and reconcile end-of-day.
• Good communication and problem-solving skills.
• Willingness to cross-train in opening/closing procedures.

Responsibilities

• Lead a team of delivery drivers and CSRs to expedite orders.
• Maintain staffing levels to match business needs.
• Oversee end-of-night deposits during closing.
• Conduct nightly product inventory during closing.
• Ensure store is ready to open and receive orders on time.
• Foster urgency and ensure on-time delivery per Dominos standards.
• Ensure compliance with grooming, uniform, and appearance standards.
• Promote pizza products, specials, and promotions.
• Provide quality customer service over the phone and in person.

Skills

Team leadership

Customer service

Inventory management

Time management

Tools

POS system

Job description

Job Description

• Lead a team of delivery drivers and csr's to ensure orders are expedited quickly and correctly
• Maintain staffing levels that mirror the needs of business at any point of the day
• When closing, responsible for end of the night bank deposits
• When closing, responsible for doing a nightly product inventory count
• When opening, ensure the store is set up properly and ready to receive orders upon time of open
• Foster and project a sense of urgency with each and every order
• Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
• Collect money and signed credit card receipts from delivery drivers at the end of their shift
• Ensure vehicles used for delivery pass inspection, both mechanically and visually
• Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time.
• Uphold Dominos standards of grooming, uniform, and appearance
• Promote pizza products, specials, and promotions
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and

properly box products for delivery or carryout

• Provide quality customer service to internal and external customers both over the phone and in person
• Ability to speak and write clearly and comprehension of using a computer based order entry system
• Contribute to and promote an atmosphere of teamwork, energy, and fun