Assistant Manager07480 9825E Chapel Hill Rd

Domino's Franchise; Morrisville (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading pizza franchise in Morrisville is seeking a manager to lead their delivery drivers and customer service team. The successful candidate will ensure orders are fulfilled quickly and correctly while managing staff levels, handling cash deposits, and promoting products. Strong leadership and customer service skills are essential for this position, which offers a dynamic work environment.

Qualifications

• Experience in leading teams, particularly in a fast-paced environment.
• Strong communication skills for customer interaction and dispute resolution.
• Ability to manage staff levels according to business needs.

Responsibilities

• Lead delivery drivers and customer service representatives.
• Ensure timely and correct order fulfillment.
• Manage nightly cash deposits and inventory counts.
• Set up store for opening on time.
• Promote products and increase customer satisfaction.

Skills

Team leadership

Customer resolution

Staffing management

Time management

Promotion of products

Job description

Job Description

Job Duties

Lead a team of delivery drivers and csrs to ensure orders are expedited quickly and correctly

• Maintain staffing levels that mirror the needs of business at any point of the day
• When closing, responsible for end of the night bank deposits
• When closing, responsible for doing a nightly product inventory count
• When opening, ensure the store is set up properly and ready to receive orders upon time of open
• Foster and project a sense of urgency with each and every order
• Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
• Collect money and signed credit card receipts from delivery drivers at the end of their shift
• Ensure vehicles used for delivery pass inspection, both mechanically and visually
• Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time
• Uphold Dominos standards of grooming, uniform, and appearance
• Promote pizza products, specials, and promotions

Qualifications

All your information will be kept confidential according to EEO guidelines.