Assistant Manager 08932

Domino's Franchise; Morrisville (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

A well-known pizza delivery franchise in Morrisville, NC is seeking a team leader to oversee delivery drivers and customer service representatives. The ideal candidate will manage staffing needs, ensure operational efficiency, and uphold brand standards, promoting pizza products and managing customer interactions effectively.

Qualifications

• Experience in team leadership and customer service
• Ability to resolve disputes effectively
• Strong organizational skills for inventory and banking

Responsibilities

• Lead a team of delivery drivers.
• Maintain staffing and ensure smooth operations.
• Responsible for nightly bank deposits and inventory.

Job description

Job Description

Job Duties

Lead a team of delivery drivers and csrs to ensure orders are expedited quickly and correctly

• Maintain staffing levels that mirror the needs of business at any point of the day
• When closing, responsible for end of the night bank deposits
• When closing, responsible for doing a nightly product inventory count
• When opening, ensure the store is set up properly and ready to receive orders upon time of open
• Foster and project a sense of urgency with each and every order
• Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
• Collect money and signed credit card receipts from delivery drivers at the end of their shift
• Ensure vehicles used for delivery pass inspection, both mechanically and visually
• Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time
• Uphold Dominos standards of grooming, uniform, and appearance
• Promote pizza products, specials, and promotions

Qualifications:
Additional Information

All your information will be kept confidential according to EEO guidelines.