Assistant Manager (08932)

Domino's; Morrisville (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

Domino's in Morrisville, North Carolina is seeking a team leader to manage delivery drivers and customer service representatives. The role involves ensuring that orders are processed efficiently, handling bank deposits, and keeping inventory records. Applicants should have strong leadership skills and be adept at customer service to handle any disputes. The position focuses on maintaining staff levels according to business demands and promoting Domino's products and campaigns, with an emphasis on timely service and customer satisfaction.

Qualifications

• Experience in leadership and managing staff in a fast-paced environment.
• Strong customer service skills, including dispute resolution.
• Ability to maintain staffing levels according to business needs.

Responsibilities

• Lead a team of delivery drivers and customer service representatives.
• Ensure orders are expedited quickly and correctly.
• Responsible for nightly bank deposits and inventory counts.

Job description

Overview

Job Description Job Duties Lead a team of delivery drivers and csrs to ensure orders are expedited quickly and correctly

• Maintain staffing levels that mirror the needs of business at any point of the day
• When closing, responsible for end of the night bank deposits
• When closing, responsible for doing a nightly product inventory count
• When opening, ensure the store is set up properly and ready to receive orders upon time of open
• Foster and project a sense of urgency with each and every order
• Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
• Collect money and signed credit card receipts from delivery drivers at the end of their shift
• Ensure vehicles used for delivery pass inspection, both mechanically and visually
• Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time
• Uphold Dominos standards of grooming, uniform, and appearance
• Promote pizza products, specials, and promotions

Additional Information

Additional Information All your information will be kept confidential according to EEO guidelines.