Assistant Manager - Waterloo

Gap Inc.; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to set the tone for the store and lead a high-performing team. This role involves driving profitable sales growth, executing store strategies, and ensuring a best-in-class customer experience. You will be responsible for recruiting, hiring, and mentoring team members while promoting community involvement. If you are passionate about retail and thrive in a fast-paced environment, this position offers an exciting opportunity to make a significant impact in a leading specialty retail company.

Qualifications

• 1-3 years of retail management experience required.
• Ability to work a flexible schedule including holidays and weekends.

Responsibilities

• Drive store sales and achieve results through a customer-centric approach.
• Recruit and develop productive Brand Associate and Expert teams.

Skills

Retail Management

Customer Service

Team Leadership

Communication

Metrics-Driven

Education

High School Graduate

Tools

Retail Technology

Job description

About the Role

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts, and Brand Associates to cultivate a high-performing team that delivers a best-in-class customer experience.

What You'll Do

• Support strategies and processes to drive store sales and deliver results through a customer-centric mindset.
• Recruit, hire, and develop highly productive Brand Associate and Expert teams.
• Own assigned areas of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Who You Are

• A current or former retail employee with 1-3 years of retail management experience.
• A high school graduate or equivalent.
• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• Passionate about retail and thrive in a fast-paced environment.
• Driven by metrics to deliver results to meet business goals.
• Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight, and weekend shifts.
• Able to utilize retail technology. Able to maneuver around the sales floor, stockroom, and office, and lift up to 30 pounds.
• Ability to travel as required.

About the company

Gap Inc. is the largest specialty retailer in the United States and is third in total international locations, behind Inditex Group and H&M. As of September 2008, the company has approximately 135,000 employees and operates 3,727 stores worldwide, of which 2,406 are located in the U.S.