Assistant Manager - Flatiron Crossing

Gap Inc.; United States; Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player seeks a dynamic Assistant Manager to lead store operations and drive sales growth. In this role, you'll cultivate a high-performing team, ensuring a best-in-class customer experience while implementing strategies for efficiency and productivity. Your leadership will inspire and develop associates, all while promoting community involvement and leveraging omni-channel strategies. If you're passionate about retail and thrive in a fast-paced environment, this opportunity is perfect for you!

Qualifications

• 1-3 years of retail management experience required.
• Ability to effectively communicate and interact with customers and team.

Responsibilities

• Drive store sales through customer-centric strategies.
• Recruit and develop high-performing Brand Associate teams.

Skills

Retail Management

Customer Service

Communication

Team Leadership

Retail Technology

Education

High School Diploma or Equivalent

Job description

About the Role

As an Assistant Manager, you set the tone for the store and the team, helping to bring our brand to life for our customers. You are responsible for driving profitable sales growth through all aspects of the store, including customer and product operations, merchandising, and talent development. You support the execution of the store strategy to achieve performance goals. Collaborating with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts, and Brand Associates to cultivate a high-performing team that delivers a best-in-class customer experience.

What You'll Do

• Support strategies and processes to drive store sales and deliver results through a customer-centric mindset.
• Recruit, hire, and develop highly productive Brand Associate and Expert teams.
• Own your assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni-channel strategies to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Who You Are

• A current or former retail employee with 1-3 years of retail management experience.
• A high school graduate or equivalent.
• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• Passionate about retail and thrive in a fast-paced environment.
• Driven by metrics to deliver results and meet business goals.
• Determined to effectively lead and inspire others through coaching and mentoring.
• Able to work a flexible schedule, including holiday, evening, overnight, and weekend shifts.
• Skilled in utilizing retail technology.
• Able to maneuver around the sales floor, stockroom, and office, and lift up to 30 pounds.
• Willing to travel as required.

About the company

Gap Inc. is the largest specialty retailer in the United States and ranks third in total international locations, behind Inditex Group and H&M. As of September 2008, the company has approximately 135,000 employees and operates 3,727 stores worldwide, including 2,406 in the U.S.