Assistant Manager - Rivergate

Gap Inc.; United States; Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to lead a dynamic retail team. In this role, you will drive sales growth and enhance customer experiences through effective team management and operational excellence. Your leadership will inspire Brand Associates and Experts, ensuring a high-performing environment that meets business goals. If you're passionate about retail and thrive in fast-paced settings, this opportunity offers a chance to make a significant impact while working with a renowned brand in the retail landscape.

Qualifications

• 1-3 years of retail management experience required.
• High school diploma or equivalent is necessary.

Responsibilities

• Drive store sales and deliver results with a customer-centric approach.
• Recruit and develop productive teams for optimal performance.

Skills

Retail Management

Customer Service

Team Leadership

Communication

Metrics Driven

Education

High School Graduate

Tools

Retail Technology

Job description

About the Role

As an Assistant Manager, you set the tone for the store and the team, helping to bring our brand to life for our customers. You are responsible for driving profitable sales growth through all aspects of the store, including customer and product operations, merchandising, and talent development. You will support the execution of the store strategy to achieve performance goals. In collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts, and Brand Associates to cultivate a high-performing team that delivers a best-in-class customer experience.

What You'll Do

1. Support strategies and processes to drive store sales and deliver results through a customer-centric mindset.
2. Recruit, hire, and develop highly productive Brand Associate and Expert teams.
3. Own your assigned area of responsibility.
4. Implement action plans to maximize efficiencies and productivity.
5. Perform Service Leader duties.
6. Ensure consistent execution of standard operating procedures.
7. Represent the brand and understand the competition and retail landscape.
8. Promote community involvement.
9. Leverage omni-channel to deliver a frictionless customer experience.
10. Ensure all compliance standards are met.

Who You Are

1. You have 1-3 years of retail management experience, either as a current or former retail employee.
2. You are a high school graduate or equivalent.
3. You are a good communicator, effectively interacting with customers and your team to meet goals.
4. You are passionate about retail and thrive in a fast-paced environment.
5. You are driven by metrics to deliver results and meet business goals.
6. You are determined to lead and inspire others through coaching and mentoring.
7. You are flexible to work a schedule that includes holidays, evenings, overnights, and weekends.
8. You can utilize retail technology and can maneuver around the sales floor, stockroom, and office, lifting up to 30 pounds.
9. You are able to travel as required.

About the company

Gap Inc. is the largest specialty retailer in the United States and ranks third in total international locations, behind Inditex Group and H&M. As of September 2008, the company has approximately 135,000 employees and operates 3,727 stores worldwide, including 2,406 in the U.S.