Assistant Manager, Talent Operations - Folsom Premium

Gap Inc.; United States; Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Manager for their Folsom Premium location. This role is pivotal in setting the tone for the store, driving sales growth, and fostering a high-performing team. You will be responsible for executing store strategies, coaching staff, and ensuring a best-in-class customer experience. If you are passionate about retail and thrive in a fast-paced environment, this opportunity will allow you to lead and inspire others while achieving performance goals. Join a company that values community involvement and delivers a frictionless shopping experience.

Qualifications

• 1-3 years of retail management experience required.
• Ability to work flexible schedules including holidays and weekends.

Responsibilities

• Drive store sales and deliver results through a customer-centric mindset.
• Recruit, hire, and develop productive Brand Associate and Expert teams.

Skills

Retail Management

Customer Service

Team Leadership

Sales Strategy

Communication

Education

High School Diploma or Equivalent

Job description

Assistant Manager, Talent Operations - Folsom Premium

About the Role

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts, and Brand Associates to cultivate a high-performing team that delivers a best-in-class customer experience.

What You'll Do

• Support strategies and processes to drive store sales and deliver results through a customer-centric mindset.
• Recruit, hire, and develop highly productive Brand Associate and Expert teams.
• Own assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Who You Are

• A current or former retail employee with 1-3 years of retail management experience.
• A high school graduate or equivalent.
• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• Passionate about retail and thrive in a fast-paced environment.
• Driven by metrics to deliver results and meet business goals.
• Determined to effectively lead and inspire others through coaching and mentoring.
• Able to work a flexible schedule, including holiday, evening, overnight, and weekend shifts.
• Able to utilize retail technology and maneuver around the sales floor, stockroom, and office; capable of lifting up to 30 pounds.
• Ability to travel as required.

About the company

Gap Inc. is the largest specialty retailer in the United States and ranks third in total international locations, behind Inditex Group and H&M. As of September 2008, the company has approximately 135,000 employees and operates 3,727 stores worldwide, including 2,406 in the U.S.