Assistant Manager, Retail: Lead Teams & Delight Customers

KnitWell Group; Woodbridge (VA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development and careerAdv

Community impact through partnerships

Job summary

LOFT is seeking an Assistant Manager to support customer experience and store culture at Store 1831-Potomac Town Center-ANN-Woodbridge, VA. You will lead on the sales floor, coach associates, and drive brand-aligned service while fostering an inclusive environment for clients and team members.

The role emphasizes hospitality, technology usage, and talent development to deliver consistent results and a positive shopping experience in-store.

Qualifications

• 1+ year retail management experience preferred.
• Hospitable approach to customers and associates.
• Tech-savvy with ability to operate a POS system.
• Strong business sense and ability to implement action plans.

Responsibilities

• Cultivate a customer-focused environment that delivers exceptional experiences.
• Act as a leader on the sales floor and model brand behaviors.
• Inspire, educate, and coach associates to create genuine customer connections.
• Create an inclusive store environment where everyone feels welcome.
• Use technology to provide a seamless omnichannel shopping experience.
• Assist Store Manager in recruiting, hiring, and developing talent.
• Use tools to drive operational excellence and financial discipline.
• Build productive relationships by listening and sharing ideas.

Skills

Retail management

Hospitality mindset

Technology proficient

POS system

Strong business acumen

Initiative

Tools

Point-of-sale system

Job description

LOFT is seeking an Assistant Manager to support customer experience and store culture at Store 1831-Potomac Town Center-ANN-Woodbridge, VA. You will lead on the sales floor, coach associates, and drive brand-aligned service while fostering an inclusive environment for clients and team members.

The role emphasizes hospitality, technology usage, and talent development to deliver consistent results and a positive shopping experience in-store.