Retail Assistant Manager: Lead Teams & Experience

KnitWell Group; Maryland; On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

LOFT is hiring an Assistant Manager to support customer experience and shape a strong store culture in Annapolis, MD. You’ll lead on the sales floor, model brand behaviors, and coach associates to create genuine connections with customers.

With 1+ year of retail management experience preferred, you’ll leverage your hospitality mindset and tech proficiency to drive results and an inclusive, high-energy environment.

Qualifications

• 1+ year retail management experience preferred.
• Hospitality mindset when connecting with customers and associates.
• Technology proficient with POS system.
• Strong business acumen and ability to implement action plans to drive results.
• Proactive decision making and thoughtful judgment.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead on the sales floor and model brand behaviors to engage customers.
• Inspire, educate, and coach associates to create genuine customer connections.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Use technology to provide a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Customer service

Leadership

Decision making

Business acumen

Coaching/mentoring

Tools

Point-of-Sale System

Job description

LOFT is hiring an Assistant Manager to support customer experience and shape a strong store culture in Annapolis, MD. You’ll lead on the sales floor, model brand behaviors, and coach associates to create genuine connections with customers.

With 1+ year of retail management experience preferred, you’ll leverage your hospitality mindset and tech proficiency to drive results and an inclusive, high-energy environment.