Assistant Manager, Retail & Doughnut Production

Krispy Kreme; Matthews (NC); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Weekly Pay

Career opportunities

Comprehensive benefits (medical,vision

Dental insurance

Employee discount program

401K plan

PTO

Company events

Education Reimbursement

Adoption Assistance

Life Insurance

FSA/HSA Plans

Pet Insurance

Résumé du poste

Krispy Kreme in Matthews, NC is seeking an Assistant Manager to partner with the General Manager in delivering a WOW customer experience and to drive shop operations. You will coach staff, manage scheduling, and help control inventory while upholding Krispy Kreme standards.

The role emphasizes people development, teamwork, and delivering hot, fresh doughnuts to guests. Prior foods/retail experience and leadership are preferred; this is a growth path toward a General Manager role.

Qualifications

• High school diploma or equivalent.
• Five (5) years of experience in a job involving food service or retail industry.
• Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
• At least 2 years of management experience
• Must be 18 years of age or over.
• Effective communication skills, both written and verbal
• Travel Requirements: 0-10%
• Must be authorized to work in the US without sponsorship.

Responsabilités

• Manage and build a team of customer-focused employees through coaching, measurement, and fostering teamwork.
• Assist General Manager in recruiting, hiring, training, onboarding, and dispute resolution of team members.
• Maintain knowledge of products and current promotions
• Assist with in-shop accounting functions, including cash handling, completing corporate financial and operational reporting, counting, and depositing revenues, and managing inventory control.
• Ensure equipment and resources are operational for team member use including production equipment, POS system, retail equipment, drive-thru, and processing equipment.
• Maintain a high level of shop sanitation and cleanliness.
• Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved.

Connaissances

Team leadership

Staff development

Customer service

Operations support

Cash handling

Formation

High school diploma

Description du poste

Krispy Kreme in Matthews, NC is seeking an Assistant Manager to partner with the General Manager in delivering a WOW customer experience and to drive shop operations. You will coach staff, manage scheduling, and help control inventory while upholding Krispy Kreme standards.

The role emphasizes people development, teamwork, and delivering hot, fresh doughnuts to guests. Prior foods/retail experience and leadership are preferred; this is a growth path toward a General Manager role.