Assistant Manager: Lead a High-Energy Team & Grow

Krispy Kreme Doughnut Corporation; Memphis (TN); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Weekly Pay

Career opportunities

Comprehensive benefits

Employee discount program

401K plan

PTO

Company events

Education Reimbursement

Adoption Assistance

Life Insurance

FSA/HSA Plans

Pet Insurance

Job summary

Krispy Kreme Doughnut Corporation is hiring an Assistant Manager to partner with the General Manager in Memphis, TN. You will help drive a WOW customer experience and support shop operations, while nurturing teamwork and developing staff toward leadership roles.

The role emphasizes product knowledge, promotions, cash handling, reporting, inventory control, and ensuring sanitary, safe working conditions. Growth to General Manager is a long-term objective.

Qualifications

• High school diploma or equivalent.
• Five years of experience in food service or retail.
• Commitment to nurturing an equitable, unbiased culture where peeps are empowered to showcase originality.
• At least 2 years of management experience.
• Must be 18 years of age or over.
• Effective written and verbal communication.
• Travel Requirements: 0-10%
• Must be authorized to work in the US without sponsorship.

Responsibilities

• Manage and build a team of customer-focused employees through coaching, measurement, and fostering teamwork.
• Assist General Manager in recruiting, hiring, training, onboarding, and dispute resolution of team members.
• Maintain knowledge of products and current promotions.
• Assist with in-shop accounting functions, including cash handling, completing corporate financial and operational reporting, counting, and depositing revenues, and managing inventory control.
• Ensure equipment and resources are operational for team member use including production equipment, POS system, retail equipment, drive-thru, and processing equipment.
• Maintain a high level of shop sanitation and cleanliness.
• Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved.

Skills

Team leadership

Communication

Customer service

Attention to detail

Education

High school diploma

Job description

Krispy Kreme Doughnut Corporation is hiring an Assistant Manager to partner with the General Manager in Memphis, TN. You will help drive a WOW customer experience and support shop operations, while nurturing teamwork and developing staff toward leadership roles.

The role emphasizes product knowledge, promotions, cash handling, reporting, inventory control, and ensuring sanitary, safe working conditions. Growth to General Manager is a long-term objective.