Assistant Manager, Parking Operations & Guest Service

LAZ Parking; Nashville (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

LAZ Parking is seeking an Assistant Manager to help oversee daily operations and create a welcoming, safe environment for customers. You will liaise between staff, customers, and management, providing leadership and operational support.

Responsibilities include managing staffing, coordinating repairs, ensuring safety compliance, and supporting special projects during peak periods. A bachelor’s degree or equivalent experience is preferred, with 2+ years in management and strong communication

Qualifications

• 2+ years of management experience.
• Flexibility to work weekends and holidays.
• Proficiency in MS Office and familiarity with parking management systems.

Responsibilities

• Oversee day-to-day operations, including staffing, scheduling, and facility maintenance.
• Provide excellent customer service and resolve issues professionally.
• Train, coach, and supervise staff to ensure service quality.
• Ensure compliance with safety standards and company policies.
• Support implementation of new technologies or systems and assist with peak-period planning.

Skills

Leadership

Communication

Problem solving

Customer service

Teamwork

Multitasking

Conflict resolution

Education

Bachelor's Degree or equivalent

High school diploma or equivalent

Tools

MS Office

Job description

LAZ Parking is seeking an Assistant Manager to help oversee daily operations and create a welcoming, safe environment for customers. You will liaise between staff, customers, and management, providing leadership and operational support.

Responsibilities include managing staffing, coordinating repairs, ensuring safety compliance, and supporting special projects during peak periods. A bachelor’s degree or equivalent experience is preferred, with 2+ years in management and strong communication