Operations Lead & People-First Manager

Tier1usa; Nashville (TN); On-site; USD 50,000 - 55,000; Full time

Job summary

LAZ Parking is seeking an Assistant Manager to oversee daily operations, staff scheduling, and customer service. The role emphasizes leadership, reliability, and safety compliance in a fast-paced parking environment.

You will coordinate with staff and management, ensure smooth operations, and support special events during peak periods. A Bachelor’s degree or equivalent experience is preferred, with strong MS Office and parking system familiarity.

Qualifications

• 2+ years of management experience.
• Strong leadership, communication, and problem-solving skills.
• Ability to work flexible hours, including weekends and holidays.
• Proficiency in MS Office and familiarity with parking management systems.
• Bachelor's Degree or equivalent work experience desired.

Responsibilities

• Assist in managing day-to-day operations, including staffing, scheduling, and facility maintenance.
• Monitor equipment functionality and coordinate repairs or replacements as needed.
• Ensure compliance with safety standards and company policies.
• Maintain inventory of equipment and supplies.
• Address customer inquiries, complaints, and resolve issues promptly.
• Assist in training, coaching, and supervising staff.

Skills

Leadership

Communication

Problem-solving

MS Office

Parking management

Team supervision

Education

Bachelor's Degree

Tools

Parking management systems

Job description

LAZ Parking is seeking an Assistant Manager to oversee daily operations, staff scheduling, and customer service. The role emphasizes leadership, reliability, and safety compliance in a fast-paced parking environment.

You will coordinate with staff and management, ensure smooth operations, and support special events during peak periods. A Bachelor’s degree or equivalent experience is preferred, with strong MS Office and parking system familiarity.