Parking Operations Supervisor - Customer Experience

Tier1usa; Long Beach (CA); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

401(k) with Employer Match

Job summary

LAZ Parking in Long Beach, CA is seeking an Assistant Manager to oversee facilities during off-shift times, greet customers, and supervise operations across locations needing supervision. The role emphasizes customer service, leadership, and financial oversight.

You will mentor staff, enforce policies, monitor daily revenue reports, and respond promptly to issues. Parking industry experience and at least 3 years of supervisory background are required.

Qualifications

• Minimum 3 years of supervisory experience in parking.
• Parking industry experience is required.
• Excellent communication and customer service skills.
• Ability to lead, train, and mentor staff.

Responsibilities

• Oversee staff adherence to policies and procedures.
• Coach, mentor, and train staff on daily activities.
• Review daily revenue reports and related management reports.
• Ensure premier customer service and problem resolution.
• Greet customers by name and maintain timely responses.
• Handle other duties as assigned.

Skills

Communication

Customer service

Timeliness

Team building

Mentoring

Job description

LAZ Parking in Long Beach, CA is seeking an Assistant Manager to oversee facilities during off-shift times, greet customers, and supervise operations across locations needing supervision. The role emphasizes customer service, leadership, and financial oversight.

You will mentor staff, enforce policies, monitor daily revenue reports, and respond promptly to issues. Parking industry experience and at least 3 years of supervisory background are required.