Assistant Manager — Lead Teams & Elevate Guest Experience

18059 Jersey Mike's Redmond Ridge; Redmond (WA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

Flexible scheduling

Team member discounts

Leadership development and training

Advancement opportunities to GM/Region

Team-focused, fast-paced environment

Community involvement

Job summary

Jersey Mike's in Redmond, WA is seeking an Assistant Manager to partner with the General Manager and lead daily restaurant operations. You will build a positive, high-performing team and ensure exceptional guest experiences.

Ideal candidates have leadership experience, strong communication, and a passion for coaching and developing others while upholding Jersey Mike's standards and values.

Qualifications

• Previous restaurant management or supervisory experience preferred.
• Excellent communication and interpersonal skills.
• Strong leadership and problem-solving abilities.

Responsibilities

• Lead daily restaurant operations to ensure great guest experiences.
• Coach, develop, and motivate team members through positive leadership.
• Assist with hiring, onboarding, and training new employees.
• Oversee shifts while maintaining food quality, cleanliness, and service standards.
• Monitor labor, productivity, and food quality during shifts.
• Assist with inventory, ordering, deliveries, and food-cost control.
• Ensure food safety, sanitation, and company standards.
• Resolve customer concerns professionally and promptly.
• Support scheduling, daily ops, and performance goals.
• Open and close the restaurant as needed.
• Lead by example and foster a positive, team-first culture.

Skills

Leadership experience

Coaching

Communication

Organizational skills

Team motivation

Job description

Jersey Mike's in Redmond, WA is seeking an Assistant Manager to partner with the General Manager and lead daily restaurant operations. You will build a positive, high-performing team and ensure exceptional guest experiences.

Ideal candidates have leadership experience, strong communication, and a passion for coaching and developing others while upholding Jersey Mike's standards and values.