Assistant Manager - Fast-Paced Team Leader, Guest Focus

Dhanani Group Inc; Chicago (IL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in Chicago is seeking a hands-on Restaurant Supervisor to drive guest satisfaction and operational excellence. You will lead a fast-paced team, train new hires, and coach staff to consistently meet service standards while managing scheduling and daily numbers.

The role requires a high school diploma or equivalent, 1–2 years of supervisory experience, and excellent guest service skills. Candidates should thrive in a busy environment and communicate effectively with guests and team

Qualifications

• Must have strong guest service skills.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Able to keep employees motivated, resolve conflicts, and make hard decisions.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first, not yourself.
• Create Memorable Experiences—delivers a service experience so good guests can’t wait to return.
• Administration—balances high-quality employee and guest experiences with financial goals.
• Welcomes new team members and provides training needed to do their job.
• Leads inspiring team huddles that motivate and inform the team.
• Ensures team members receive ongoing training and coaching.
• Reviews sales and scheduling to meet QSC (Quality, Service, Cleanliness) goals.
• Reviews inventory and cost controls to optimize operations.

Skills

Guest service

Team leadership

Communication

Problem solving

Coaching

Scheduling

Education

High school diploma or equivalent

Job description

Burger King in Chicago is seeking a hands-on Restaurant Supervisor to drive guest satisfaction and operational excellence. You will lead a fast-paced team, train new hires, and coach staff to consistently meet service standards while managing scheduling and daily numbers.

The role requires a high school diploma or equivalent, 1–2 years of supervisory experience, and excellent guest service skills. Candidates should thrive in a busy environment and communicate effectively with guests and team