Assistant Manager - Lead Team, Elevate Guest Experience

burgerking; Glenview (IL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund for employees

Discount program on various goods

Provider finder/cost estimation tool

Wellness program with points

Pregnancy planning tool

Job summary

Burger King in Glenview, Illinois is seeking a hands-on supervisory team member to support restaurant operations. You will train and coach team members, lead shift activities, and ensure high-quality guest experiences while meeting financial goals.

Ideal candidates have 1-2 years of supervisory experience, exceptional guest service skills, and the ability to thrive in a fast-paced setting. Availability for all shifts including weekends and holidays is expected.

Qualifications

• High school diploma or equivalent required.
• 1-2 years supervisory experience preferred.
• Excellent guest service and communication skills required.
• Ability to work in a fast-paced environment and resolve issues.

Responsibilities

• Develop servant leaders by putting people and restaurant first.
• Create memorable guest experiences and maintain service standards.
• Assist with training new team members and coaching staff.
• Lead team huddles and provide ongoing feedback and coaching.
• Monitor speed of service and guest satisfaction metrics.
• Ensure HACCP logs, cash handling, and daily numbers are accurate.

Skills

People management

Guest service

Communication

Leadership

Conflict resolution

Education

High school diploma or equivalent

Job description

Burger King in Glenview, Illinois is seeking a hands-on supervisory team member to support restaurant operations. You will train and coach team members, lead shift activities, and ensure high-quality guest experiences while meeting financial goals.

Ideal candidates have 1-2 years of supervisory experience, exceptional guest service skills, and the ability to thrive in a fast-paced setting. Availability for all shifts including weekends and holidays is expected.