Assistant Manager - Fast-Paced Guest Experience Leader

burgerking; Oak Lawn (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund for emergencies

Discount program for goods/services

Provider finder/cost estimation tool

Wellness program with points redemptio

Pregnancy planning tool

Job summary

Burger King in Oak Lawn, IL is seeking a hands-on supervisor to lead a fast-paced team and deliver great guest experiences. This role emphasizes developing leaders, training new team members, and maintaining high standards of service and cleanliness.

The ideal candidate has 1–2 years of supervisory experience, excellent guest service skills, and the ability to manage schedules, on-boarding, and coaching in a busy restaurant setting.

Qualifications

• Must have 1–2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Maintain motivation and handle conflicts effectively.

Responsibilities

• Develop Servant Leaders—put your people and restaurant first.
• Create memorable guest experiences that encourage repeat visits.
• Balance high-quality service with achieving financial goals.
• Train new team members and lead effective team huddles.
• Coach brand service behaviors and provide feedback.
• Ensure cleanliness, product quality, and HACCP logs.
• Manage schedules and onboarding for new hires.
• Monitor speed of service and guest metric goals.

Skills

People leadership

Guest service

Team coordination

Education

High school diploma or equivalent

Job description

Burger King in Oak Lawn, IL is seeking a hands-on supervisor to lead a fast-paced team and deliver great guest experiences. This role emphasizes developing leaders, training new team members, and maintaining high standards of service and cleanliness.

The ideal candidate has 1–2 years of supervisory experience, excellent guest service skills, and the ability to manage schedules, on-boarding, and coaching in a busy restaurant setting.