Assistant Manager — Lead Growth & Guest Experience

Catalano Companies; Townsend (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Free Coffee

Donuts

Paid Sick Time

PTO

Employee Discount

Referral Bonus

Health Benefits

Dental Benefits

Vision Benefits

Supplemental Benefits

401K Matching

Tuition Discount

Career Growth

Job summary

Catalano Management Company, LLC - Dunkin' Townsend, MA is seeking positive, experienced individuals to join our team. Assistant Store Managers are responsible for supporting the Store Manager in performing the daily operations of the restaurant in accordance with brand and franchise standards, engaging with guests and employees and assuming responsibility for the restaurant in the Store Manager’s absence.

We offer hourly full-time positions with benefits including health, dental, vision, 401K

Qualifications

• Must be 19 years of age or older.
• Must have a valid driver's license.
• High School Diploma or GED.
• 1-3 years Fast-Casual, Restaurant Management experience or equivalent; Dunkin' Experience (preferred)
• Desire to be a team member within a growing organization.
• A positive attitude; elevated level of integrity; strong work ethic; ability to multi-task.
• Excellent interpersonal skills to provide the highest level of customer service.
• Strong leadership, communication, and organizational skills.

Responsibilities

• Support the manager in daily operations
• Focus on 100% Guest Satisfaction
• Ensure all policies and procedures are adhered to according to franchise and brand standards, including but not limited to food safety and cleanliness, product promotions, and cash handling
• Coach and train a dedicated team as directed by management; provide feedback to management and crew
• Deploy team members appropriately throughout the shift, communicate crew responsibilities
• Perform as a member of the crew in food production, guest service, store cleanliness and organization
• Assume management duties of the restaurant in the Store Manager’s absence

Skills

Leadership

Communication

Interpersonal Skills

Customer Service

Team Training

Cash Handling

Food Safety

Multitasking

Operations

Education

High School Diploma or GED

Job description

Catalano Management Company, LLC - Dunkin' Townsend, MA is seeking positive, experienced individuals to join our team. Assistant Store Managers are responsible for supporting the Store Manager in performing the daily operations of the restaurant in accordance with brand and franchise standards, engaging with guests and employees and assuming responsibility for the restaurant in the Store Manager’s absence.

We offer hourly full-time positions with benefits including health, dental, vision, 401K