Assistant Store Manager — Lead Team, Guest Focus, Benefits

Catalano Companies; Burlington (MA); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Free Coffee & Donuts

Health, Dental, Vision Benefits

Paid Sick Time

PTO

401K / Matching

SNHU Discounted Tuition Program

Employee Discount

Employee Referral Bonus

Job summary

Dunkin' is seeking positive, experienced individuals to join our team as Assistant Store Managers. You will support the Store Manager in daily operations, engage with guests, and assume restaurant duties in the manager's absence to ensure smooth service.

We value leadership, a strong work ethic, and the ability to multi-task in a fast-paced environment. Benefits include health and dental plans, 401K, and growth opportunities within the franchise.

Qualifications

• Must be 19 years of age or older.
• Must have a valid driver’s license.
• High School Diploma or GED.
• 1-3 years Fast-Casual, Restaurant Management experience or equivalent; Dunkin' Experience (preferred).
• Desire to be a team member within a growing organization.
• A positive attitude; elevated level of integrity; strong work ethic; ability to multi-task.
• Excellent interpersonal skills to provide the highest level of customer service.
• Strong leadership, communication, and organizational skills.
• Must be able to lift up to 50 lbs; Work in repetitive motions.
• Must be able to stand for extended periods of time.

Responsibilities

• Support the manager in daily operations
• Focus on 100% Guest Satisfaction
• Ensure all policies and procedures are adhered to according to franchise and brand standards, including but not limited to food safety and cleanliness, product promotions, and cash handling
• Coach and train a dedicated team as directed by management; provide feedback to management and crew
• Deploy team members appropriately throughout the shift, communicate crew responsibilities
• Perform as a member of the crew in food production, guest service, store cleanliness and organization
• Assume management duties of the restaurant in the Store Manager's absence

Skills

Customer service

Leadership

Communication

Organizational skills

Team player

Multi-tasking

Interpersonal skills

Work ethic

Education

High School Diploma or GED

Job description

Dunkin' is seeking positive, experienced individuals to join our team as Assistant Store Managers. You will support the Store Manager in daily operations, engage with guests, and assume restaurant duties in the manager's absence to ensure smooth service.

We value leadership, a strong work ethic, and the ability to multi-task in a fast-paced environment. Benefits include health and dental plans, 401K, and growth opportunities within the franchise.