Assistant Store Manager — Lead Team, Delight Guests

Catalano Companies; Burlington (MA); Ibrido; USD 25.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free Coffee & Donuts while you work

Paid Sick Time

PTO

Employee Discount

Employee Referral Bonus

Health, Dental, Vision Benefits

Supplemental Benefits

401K / Matching

SNHU Discounted Tuition Program

Descrizione del lavoro

Catalano Management Company, LLC - Dunkin' is hiring for an Assistant Store Manager in Burlington, MA. You will assist the Store Manager with daily operations, guest service, and brand standards, while engaging with guests and staff and stepping in when the manager is away.

We seek individuals with 1–3 years of fast-casual/restaurant management (Dunkin' experience preferred), a drive for teamwork, and strong leadership and communication skills.

Competenze

• Must be 19 years of age or older.
• Must have a valid driver's license.
• High School Diploma or GED.
• 1-3 years Fast-Casual, Restaurant Management experience or equivalent; Dunkin' Experience preferred.
• Desire to be a team member within a growing organization.
• A positive attitude; elevated level of integrity; strong work ethic; ability to multi-task.
• Excellent interpersonal skills to provide the highest level of customer service.
• Strong leadership, communication, and organizational skills.
• Must be able to lift up to 50 lbs; Work in repetitive motions.
• Must be able to stand for extended periods of time.

Mansioni

• Support the manager in daily operations.
• Focus on 100% Guest Satisfaction.
• Ensure all policies and procedures are adhered to according to franchise and brand standards, including but not limited to food safety and cleanliness, product promotions, and cash handling.
• Coach and train a dedicated team as directed by management; provide feedback to management and crew.
• Deploy team members appropriately throughout the shift, communicate crew responsibilities.
• Perform as a member of the crew in food production, guest service, store cleanliness and organization.
• Assume management duties of the restaurant in the Store Manager's absence.

Conoscenze

Leadership

Communication

Customer Service

Organization

Multi-tasking

Interpersonal Skills

Positive Attitude

Work Ethic

Driver's License

Formazione

High School Diploma or GED

Descrizione del lavoro

Catalano Management Company, LLC - Dunkin' is hiring for an Assistant Store Manager in Burlington, MA. You will assist the Store Manager with daily operations, guest service, and brand standards, while engaging with guests and staff and stepping in when the manager is away.

We seek individuals with 1–3 years of fast-casual/restaurant management (Dunkin' experience preferred), a drive for teamwork, and strong leadership and communication skills.