Assistant Manager - Lead Fast-Paced Team & Guest Experience

Baskin-Robbins; Green Oaks (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

Baskin-Robbins in Green Oaks, IL is seeking an Assistant Manager to support the Restaurant Manager in building a strong team and delivering great guest experiences.

You will help recruit, train, and coach Crew Members and Shift Leaders, uphold brand standards, drive sales, and manage day-to-day operations with a focus on safety and hospitality. This is a hands-on role that requires clear communication, accountability, and a positive attitude.

Qualifications

• Experience in restaurant, retail, or supervisory role.
• Able to express oneself clearly in writing and speaking (English).
• Must be at least 18 years old and possess a high school diploma or equivalent.
• Strong guest focus and drive for results, with good math/financial awareness.

Responsibilities

• Foster a respectful team environment and coach Crew Members and Shift Leaders.
• Participate in recruitment, selection and training as directed by the Restaurant Manager.
• Support daily operations to ensure quality, service and cleanliness standards.

Skills

Team leadership

Communication skills

Customer service

English proficiency

Problem solving

Education

High school diploma

Job description

Baskin-Robbins in Green Oaks, IL is seeking an Assistant Manager to support the Restaurant Manager in building a strong team and delivering great guest experiences.

You will help recruit, train, and coach Crew Members and Shift Leaders, uphold brand standards, drive sales, and manage day-to-day operations with a focus on safety and hospitality. This is a hands-on role that requires clear communication, accountability, and a positive attitude.