Assistant Store Manager: Lead a Customer-First Team

World Market, LLC; Nashville (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible scheduling

Up to 30% shopping discount

Wellness resources

Anniversary & recognition programs

Hands-on training for career growth

Medical, Dental, Vision Insurance

401(k) Savings Plan

Employee Assistance Program

Job summary

World Market, LLC is seeking an Assistant Manager to lead a high-performing team and boost sales in a customer-first environment. You will partner with the Store Manager to develop associates, uphold brand standards, and drive daily priorities across operations and merchandising.

Responsibilities include coaching, analyzing trends, and maintaining loss prevention while promoting a safe, engaging store culture. Flexible scheduling and career growth opportunities are offered.

Qualifications

• Proven leadership experience delivering results in a fast-paced specialty retail setting.
• Strong communication skills, receptive to feedback, and adaptable.
• Ability to coach associates in the moment and de-escalate store and customer situations.
• Plan and prioritize according to business needs; maintain a sense of urgency and attention to detail.
• Demonstrated problem solving and sound decision making; effective delegation.

Responsibilities

• Model and lead a customer-first selling culture and drive engagement and loyalty initiatives.
• Analyze business trends using reports and take appropriate action.
• Uphold World Market culture, values, policies and standards.
• Plan and execute daily tasks in collaboration with the Store Manager.
• Recruit, develop, and retain a high-performance team aligned with company values.
• Utilize tools and training to ensure proper execution of key business functions.
• Maintain Loss Prevention policies and inventory initiatives.
• Support a safe work environment with ongoing safety training and accountability.

Skills

Leadership experience

Communication

Coaching

De-escalation

Planning & prioritization

Sense of urgency

Attention to detail

Problem solving

Decision making

Delegation

Team leadership

Flexibility with schedule

Retail operations

Job description

World Market, LLC is seeking an Assistant Manager to lead a high-performing team and boost sales in a customer-first environment. You will partner with the Store Manager to develop associates, uphold brand standards, and drive daily priorities across operations and merchandising.

Responsibilities include coaching, analyzing trends, and maintaining loss prevention while promoting a safe, engaging store culture. Flexible scheduling and career growth opportunities are offered.