Assistant Manager: Lead Team, Elevate Sales & Service

World Market, LLC; Oak Brook (IL); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Shopping discount

Wellness resources

Career growth training

401(k) Savings Plan

Paid time off and holidays

Employee assistance program

Job summary

World Market, LLC is seeking an Assistant Manager to lead a high‑performance team and drive sales while upholding our brand, policies, and store standards. You will work with the Store Manager to foster a customer‑first culture and execute daily priorities across operations and merchandising.

The role requires leadership in a fast‑paced specialty retail environment, flexibility to work nights, weekends, and holidays, and the ability to stand for extended periods and lift up to 40 lbs.

Qualifications

• Proven leadership experience in fast-paced retail.
• Strong focus on customer experience and operations.
• Effective communication and adaptability in a team setting.
• Ability to coach associates and de‑escalate situations.
• Plan and prioritize tasks to meet business needs.
• Strong sense of urgency and attention to detail.

Responsibilities

• Lead a customer‑first selling culture and drive engagement.
• Analyze trends using reports to identify opportunities and actions.
• Uphold World Market values, brand standards, and policies.
• Plan daily tasks and assist Store Manager in operations.
• Recruit, develop, and retain a high‑performing team with recognition.
• Ensure Loss Prevention policies and inventory controls are followed.
• Support a safe work environment through ongoing safety training.

Skills

Leadership

Customer experience

Communication

Coaching

Problem solving

Decision making

Team development

Brand values

Adaptability

Urgency

Job description

World Market, LLC is seeking an Assistant Manager to lead a high‑performance team and drive sales while upholding our brand, policies, and store standards. You will work with the Store Manager to foster a customer‑first culture and execute daily priorities across operations and merchandising.

The role requires leadership in a fast‑paced specialty retail environment, flexibility to work nights, weekends, and holidays, and the ability to stand for extended periods and lift up to 40 lbs.