Assistant Manager - Lead a Customer-First Retail Team

World Market; North Canton (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Flexible scheduling

Discount on store products

Wellness resources

Recognition programs

Hands-on training

Medical/Dental/Vision benefits

Job summary

World Market in the United States is seeking an Assistant Manager to lead a high-performing team, drive sales, and promote a customer-first selling culture. You will partner with the Store Manager to develop staff while upholding brand standards and daily operational priorities.

Your role includes coaching, analyzing trends, planning tasks, recruiting talent, and ensuring compliance with Loss Prevention and safety policies. Flexible scheduling is required.

Qualifications

• Proven leadership experience delivering results in a fast-paced retail setting.
• Strong communication skills and ability to coach associates in real time.
• Ability to plan, prioritize, and execute daily tasks to support store goals.
• Comfort with flexible scheduling including nights, weekends and holidays.
• Minimum of 2+ years leadership experience in a fast-paced specialty retail environment preferred.
• Ability to maintain safety, store policies and brand standards.

Responsibilities

• Lead a customer-first selling culture and drive engagement and loyalty initiatives.
• Analyze trends using reporting to identify opportunities and take action.
• Recruit, develop, and retain high-performing associates with training and recognition.
• Plan daily tasks and duties in partnership with the Store Manager.
• Utilize company tools to ensure execution of key business functions.
• Maintain loss prevention policies and inventory management.
• Support a safe work environment through ongoing safety training and accountability.

Skills

Leadership experience

Customer experience

Operational results

Effective communication

Coaching abilities

Decision making

Job description

World Market in the United States is seeking an Assistant Manager to lead a high-performing team, drive sales, and promote a customer-first selling culture. You will partner with the Store Manager to develop staff while upholding brand standards and daily operational priorities.

Your role includes coaching, analyzing trends, planning tasks, recruiting talent, and ensuring compliance with Loss Prevention and safety policies. Flexible scheduling is required.