Assistant Manager - Guest-Experience & Operations Coach

Dunkin' - Waunakee; Waunakee (WI); On-site; USD 22,000 - 33,000; Full time

Job summary

Dunkin' Waunakee is seeking an Assistant Manager to coach crew members, uphold operational standards, and drive guest satisfaction in a fast-paced environment.

The role focuses on team leadership, training, and execution of Dunkin' brand standards while maintaining safety and cleanliness across all shifts. This position offers growth opportunities within a franchise-owned Dunkin' restaurant.

Qualifications

• Restaurant, retail, or supervisory experience.
• Math and writing skills.
• Basic computer skills.
• High School diploma or equivalent.

Responsibilities

• Lead and coach crew members to meet Dunkin' operational standards.
• Support training and development during shifts.
• Communicate priorities and results to the team.
• Create a guest-first culture and resolve guest issues.
• Ensure safety, cleanliness, and compliance with policies.
• Drive sales and execute brand standards and marketing initiatives.

Skills

Restaurant experience

Supervisory experience

Math skills

Writing skills

Basic computer skills

Education

High School diploma

Job description

Dunkin' Waunakee is seeking an Assistant Manager to coach crew members, uphold operational standards, and drive guest satisfaction in a fast-paced environment.

The role focuses on team leadership, training, and execution of Dunkin' brand standards while maintaining safety and cleanliness across all shifts. This position offers growth opportunities within a franchise-owned Dunkin' restaurant.