Assistant Manager: Lead a Winning Guest-Focused Team

Dunkin' - Sauk; Sauk City (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Dunkin' - Sauk is hiring an Assistant Manager to coach crew members, uphold brand standards, and deliver an exceptional guest experience in a fast-paced setting. You will lead a team, communicate priorities, and drive sales and operations while ensuring safety and quality.

The role requires a 18+ status and supervisory experience. Join a dynamic, award-winning franchise where teamwork, accountability, and guest satisfaction are valued.

Qualifications

• Restaurant, retail, or supervisory experience
• Math and writing skills
• Basic computer skills
• High School diploma or equivalent

Responsibilities

• Coach crew members throughout the shift to execute Dunkin/Baskin operational standards and deliver a great guest experience
• Communicate shift priorities, goals and results with team members
• Provide coaching and feedback to crew members
• Maintain Operational Excellence and a guest-first culture
• Resolve guest issues and ensure brand standards, recipes, and systems are followed
• Drive profitability and sales goals while maintaining safety and sanitation guidelines

Skills

Team leadership

Guest service

Cash handling

Restaurant supervision

Education

High School diploma or equivalent

Tools

Basic computer skills

Job description

Dunkin' - Sauk is hiring an Assistant Manager to coach crew members, uphold brand standards, and deliver an exceptional guest experience in a fast-paced setting. You will lead a team, communicate priorities, and drive sales and operations while ensuring safety and quality.

The role requires a 18+ status and supervisory experience. Join a dynamic, award-winning franchise where teamwork, accountability, and guest satisfaction are valued.