Assistant Manager: Guest Experience & Restaurant Ops

Feast Enterprise LLC / Denny's; Phoenix (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

Denny's is seeking an Assistant Manager in Phoenix to supervise 15–20 crew members, ensure restaurant operations on their shift, and deliver a great dining experience. You will assist the Restaurant Manager and General Manager, participate in hiring, coaching, and cost controls, and rotate day and night shifts, weekends, and holidays.

You will lead teams to uphold brand standards, manage guest relations, and drive sales while maintaining guest satisfaction and compliance with Sanitation and

Qualifications

• Minimum of 2 years of experience in restaurant, hospitality, or retail management.
• Food Safety Manager certification required.
• Strong organizational skills with excellent oral and written communication.
• Ability to communicate effectively with all levels of the organization.
• Ability to multitask and manage priorities in a fast-paced environment.

Responsibilities

• Oversee assigned shifts to maintain Denny’s Brand Standards for food and service.
• Assist with recruiting, coaching, and developing hourly employees.
• Interpret financial and operating reports; identify gaps and propose improvements.
• Drive guest satisfaction and handle guest relations and complaints.
• Ensure compliance with policies, safety, and sanitation standards.

Skills

Leadership

Communication

Organizational

Team management

Education

Associate or Bachelor degree

Job description

Denny's is seeking an Assistant Manager in Phoenix to supervise 15–20 crew members, ensure restaurant operations on their shift, and deliver a great dining experience. You will assist the Restaurant Manager and General Manager, participate in hiring, coaching, and cost controls, and rotate day and night shifts, weekends, and holidays.

You will lead teams to uphold brand standards, manage guest relations, and drive sales while maintaining guest satisfaction and compliance with Sanitation and