Assistant Manager: Guest Experience & Team Lead

DENNY'S RESTAURANTS; Casa Grande (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

Denny's Assistant Manager in Casa Grande, AZ oversees 15–20 crew members across shifts, supporting the Restaurant Manager and General Manager to deliver quality dining experiences. You will focus on guest satisfaction, staff development, and adherence to brand standards while balancing operations, costs, and safety.

Demonstrated leadership in a fast‑paced restaurant environment, strong communication skills, and a commitment to the Denny’s Guiding Principles are essential for success in this role.

Qualifications

• 2+ years of experience in restaurant, hospitality, or retail management.
• Food Safety Manager certification required.
• Strong organizational and communication skills; ability to communicate in English.

Responsibilities

• Guest focus: ensure guests are treated with respect and satisfaction to drive repeat business.
• People: recruit, develop, coach, and retain hourly staff.
• Oversee shifts to uphold Denny’s brand standards for food and service.
• Assist in interpreting financial and operational reports to identify performance gaps.
• Drive growth by building community relationships to increase sales and guest counts.
• Ensure security procedures to protect guests, employees, and assets.
• Monitor cash handling and inventory controls to protect company assets.
• Maintain compliance with company policies and applicable regulations.
• Resolve problems promptly, escalating to the General Manager when needed.
• Collaborate with team to perform duties and support operations.

Skills

Mgmt experience

Food Safety Cert

Org. skills

English communication

Education

Associate’s or Bachelor’s degree (preferred)

Job description

Denny's Assistant Manager in Casa Grande, AZ oversees 15–20 crew members across shifts, supporting the Restaurant Manager and General Manager to deliver quality dining experiences. You will focus on guest satisfaction, staff development, and adherence to brand standards while balancing operations, costs, and safety.

Demonstrated leadership in a fast‑paced restaurant environment, strong communication skills, and a commitment to the Denny’s Guiding Principles are essential for success in this role.