Assistant Manager — Fast-Service Ops & Team Leader

Sonic Drive-In; Ruidoso (NM); On-site; USD 38,000 - 45,000; Full time

Job summary

Sonic Drive-In in New Mexico is seeking an Assistant Manager to support the General Manager and oversee drive-in operations, training, and daily guest service to ensure quality food, safety and efficiency.

Ideal candidates have at least six months of restaurant management experience, strong communication and multi-tasking skills, and a commitment to guest satisfaction; evening, night, weekend and holiday shifts may be required.

Qualifications

• Minimum six months of restaurant management experience (QSR) or one year entry-level retail management.
• Ability to work irregular hours, nights, weekends and holidays.
• Strong communication, basic math, and computer skills.
• Willingness to follow policies and maintain appearance standards.

Responsibilities

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops.
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards.
• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices.
• Performs restaurant opening and/or closing duties.
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control.
• Completes weekly inventory as needed.
• Assists in administrative duties including maintaining files, records and all required documentation.
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

Skills

Leadership

Team management

Shift supervision

Customer service

Communication

Job description

Sonic Drive-In in New Mexico is seeking an Assistant Manager to support the General Manager and oversee drive-in operations, training, and daily guest service to ensure quality food, safety and efficiency.

Ideal candidates have at least six months of restaurant management experience, strong communication and multi-tasking skills, and a commitment to guest satisfaction; evening, night, weekend and holiday shifts may be required.