Assistant Manager — Lead Team, Elevate Guest Experience

Sonic Drive-In; Los Alamos (NM); On-site; USD 36,000 - 48,000; Full time

Job summary

SONIC Drive-In in Los Alamos, NM is seeking an Assistant Manager to support the General Manager in running the drive-in, train staff, and ensure safe, clean, and fast service. You’ll help lead crew, carhops, and shifts to deliver a great guest experience.

Applicants should have restaurant management experience, strong leadership, good communication, and the ability to multitask and work irregular hours, including nights and holidays. Join a team that prides itself on great food and service.

Qualifications

• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience.
• Strong leadership skills with the ability to motivate and lead team members.
• Effective communication skills; basic math, reading and computer skills.
• Ability to work irregular hours, nights, weekends and holidays.

Responsibilities

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops.
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards.
• Adheres to and monitors employee compliance of the employee handbook, policies and practices.
• Performs restaurant opening and/or closing duties.
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control.
• Completes weekly inventory as needed.
• Assists in administrative duties including maintaining files, records and all required documentation.
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

Job description

SONIC Drive-In in Los Alamos, NM is seeking an Assistant Manager to support the General Manager in running the drive-in, train staff, and ensure safe, clean, and fast service. You’ll help lead crew, carhops, and shifts to deliver a great guest experience.

Applicants should have restaurant management experience, strong leadership, good communication, and the ability to multitask and work irregular hours, including nights and holidays. Join a team that prides itself on great food and service.