Assistant Manager - Drive-In Operations & Team Leader

Sonic Drive-In; Espanola (NM); Presencial; USD 42.000 - 52.000; Jornada completa

Descripción de la vacante

Sonic Drive-In in Espanola, NM is seeking an Assistant Manager to support the General Manager in running daily drive-in operations. You will train and supervise team members, ensure quality food and safe, clean service, and deliver a great guest experience.

The role requires flexible hours including nights, weekends, and holidays, plus prior restaurant management experience. You will oversee staffing, inventory, and administrative duties while maintaining Sonic’s appearance and standards.

Formación

• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience.
• Ability to work irregular hours, nights, weekends and holidays.
• Effective communication skills; basic math, reading and computer skills.
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC.
• General knowledge and understanding of the restaurant industry or retail operations required.

Responsabilidades

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
• Completes weekly inventory as needed
• Assists in administrative duties including maintaining files, records and all required documentation
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

Conocimientos

Team Leadership

Coaching

Staff Training

Customer Service

Educación

Restaurant management experience (QSR) or retail management

Descripción del empleo

Sonic Drive-In in Espanola, NM is seeking an Assistant Manager to support the General Manager in running daily drive-in operations. You will train and supervise team members, ensure quality food and safe, clean service, and deliver a great guest experience.

The role requires flexible hours including nights, weekends, and holidays, plus prior restaurant management experience. You will oversee staffing, inventory, and administrative duties while maintaining Sonic’s appearance and standards.