Assistant Manager - Fast Casual Leadership & Operations

Firehouse Subs; Charlotte (NC); Presencial; USD 21 000 - 25 000; Tempo integral

Resumo da oferta

Firehouse Subs in Charlotte is seeking an Assistant Manager to lead the restaurant team, ensure outstanding guest service, and uphold brand standards in a fast-paced setting.

The role requires 3+ years of restaurant management experience, a SERV Safe Manager certification or ability to obtain within 60 days, and strong skills in staffing, training, and cost control. This on-site position emphasizes teamwork and compliance with health and safety regulations.

Qualificações

• 3+ years restaurant management with increasing responsibility.
• Active SERV Safe Manager certification or able to obtain within 60 days of hiring.
• Strong leadership and guest service mindset.
• Ability to multi-task and stay organized.
• Experience managing food and labor costs.
• Proficient in Microsoft Office.
• Flexible schedule including days, evenings, weekends.

Responsabilidades

• Lead the restaurant team to ensure guest service, quality, and cleanliness.
• Ensure compliance with health, wage, ADA, OSHA and other regulations.
• Manage food, labor costs, and inventory within guidelines.
• Staffing with GM and develop employees.
• Execute current operations and company initiatives.
• Grow catering business and maintain catering clientele.
• Report issues to GM/Owner in a timely manner.
• Perform other duties as assigned by GM/Owner.

Conhecimentos

Restaurant management

Customer service

Staff training

Budgeting & forecasting

Scheduling

MS Office

SERV Safe Manager

Physical ability

Multitasking

Communication

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Firehouse Subs in Charlotte is seeking an Assistant Manager to lead the restaurant team, ensure outstanding guest service, and uphold brand standards in a fast-paced setting.

The role requires 3+ years of restaurant management experience, a SERV Safe Manager certification or ability to obtain within 60 days, and strong skills in staffing, training, and cost control. This on-site position emphasizes teamwork and compliance with health and safety regulations.